The Dalton McCarthy Agency is a growing, high-performing insurance agency built on trust and a team-first culture. After managing the agency since 2017, Dalton purchased the business from his father and has continued building a productive, growth-oriented organization focused on long-term success. Our team is close-knit, supportive, and collaborative. We know that employees perform best when they enjoy their work environment and feel trusted to manage their responsibilities. That is why we promote a relaxed work environment that gives team members flexibility and freedom while still maintaining strong standards. Over the last year, our agency has become one of the more productive agencies in New York, and we are continuing to grow our team to support that momentum.
We're seeking a dependable Insurance Customer Service Representative to support our growing client base. This role is ideal for someone who enjoys helping people and creating positive customer experiences. You will assist customers with policy servicing, billing inquiries, account management, and retention-focused conversations.
If you are organized, compassionate, and enjoy building strong customer relationships, apply today!
Salary Range: $20 - $26 per hour
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Bonus Opportunities
Warm Leads Provided
Licensing Assistance
Work-Life Balance
Holidays Off
Paid Holidays
Advancement Opportunities
Performance Bonuses
Professional Work Environment