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Insurance CSR Representative

MATA ENTERPRISES INC

Jurupa Valley, CA

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JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Corporate Policies, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Insurance, Insurance Regulations, Interpersonal Skills, Maintain Compliance, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Sales, Spanish Language, Telephone Skills, Up-Selling
LOCATION
Jurupa Valley, CA
POSTED
11 days ago
Benefits:
  • Unlimitted Commission Opportunity
  • Paid Holidays
  • Paid time off

About the Role:
Join the Mey's Insurance Services team in Jurupa Valley, CA. Our company focuses on Personal Line sells to bilingual/spanish speaking customers.This exciting role offers you the chance to make a difference in people's lives while working in a dynamic environment.



Responsibilities:
  • Answer phones and make phone calls to answer cusomer questions and provide insurance quotes. 
  • Provide exceptional customer service to clients regarding their insurance inquiries.
  • Process policy sales, changes, renewals, and cancellations efficiently.
  • Assist clients in understanding their insurance coverage and options.
  • Maintain accurate records and documentation of client interactions.
  • Collaborate with insurance agents to resolve client issues promptly.
  • Stay updated on insurance products and industry regulations.
  • Identify opportunities for upselling additional coverage to clients.
  • Ensure compliance with company policies and procedures.
What We Offer:
  • 40+ hour work week, full-time
  • Base salary + commission
  • Sick Leave
  • Paid Vacation
  • Paid Holidays
Requirements:
  • Perfsonal Line Insurance experience preferred.
  • California insurance license is a plus.
  • Spanish speaking required.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in basic computer skills and insurance software.
  • Ability to thrive in a fast-paced environment.
  • Customer-focused attitude with a passion for helping others.
  • Previous experience in customer service or insurance industry preferred.
  • Reliable attendance and punctuality
  • Must be available for rotating Saturday work
Mey's Insurance Services has been serving the Jurupa Valley community for over a decade, providing top-notch insurance solutions tailored to meet our clients' needs. Our commitment to customer satisfaction and employee growth makes us a beloved choice for both clients and team members alike.

About the Company

M

MATA ENTERPRISES INC