Insurance - Commercial Lines Account Manager

Consider joining a firm that cares about their team and clients! We offer competitive compensation: base salary plus incentives along with excellent benefits including 3 weeks vacation!! Fetrow Insurance Associates is a multi-generational family owned independent agency with a strong emphasis on relationships and customer service. We are seeking an Account Manager for our Mechanicsburg office who could also serve in our Newville office when needed. to service and manage a book of commercial lines accounts. The Account Manager will manage client communications, nurture key relationships, keep track of all necessary documentation, help clients understand their coverage, and ensure all relevant data is properly tracked in our secured systems.

Paid Time Off (PTO)

Health Insurance

Retirement Plan

3 weeks paid vacation

5 sick days

Holidays Off

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

• Market new business and account renewals obtaining competitive coverage/cost ratios for the clients.
• Submission of renewal business to various markets, maintaining a productive relationship with multiple insurance company underwriters and staff to execute all renewals accurately and in a timely manner.
• Manage day to day account transactions including additions/deletions of vehicles, property acquisitions, exposure changes, contract reviews, coverage analysis and program recommendations with client interaction.
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes. Consult with clients to help process quotes and issue renewals or any updates needed to current policies.
• Effectively manage preparation and production of all elements of presentations for client meetings and properly represent the company, address client questions and identify next steps as appropriate.

• 3-5 years of insurance industry experience related to servicing commercial and personal accounts
• Property and Casualty license required
• Life license a plus
• Agency Management software experience
• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
• Professional verbal and written communication skills
• Proficiency to multi-task, follow-thru and follow-up