Insurance - Commercial Customer Service Representative

Great opportunity to work with a great boss and company! This is an entry level position. No experience is required. The role of Commercial Lines Customer Service Representative is crucial to the success of our agency. The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base. We are committed to maintaining high delivery standards and focus on quality. Licensing will be required within the first 90 Days. Hybrid Remote option available after initial training in office.

Salary Range: $40000.00 - $50000.00 per year

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Open PTO Policy

Responsibilities

• Assist with day to day account management of assigned client accounts
• Deliver certificates of insurance in a timely and efficient fashion
• Perform quality control and review applications, endorsements and policies for accuracy
• Maintain and update files in our account management system
• Troubleshoot billing or payment issues
• Prepare and maintain reports as required by management
• Correspond and maintain contact with advisors regarding new and renewal business

• Obtaining a Property & Casualty license will be required
• Excellent interpersonal and relationship building abilities
• Confident, self-starter who works well independently
• Proficiency to multi-task, follow-thru and follow-up
• Strong oral and written communication skills
• Willingness to learn, be intuitive, resourceful and coachable