Insurance Account Representative - State Farm Agent Team Member

Marc Tedaldi - State Farm Agent

Valhalla, NY

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JOB DETAILS

SKILLS

Billing, Calendar Management, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, English Language, Insurance, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Revenue Growth, Spanish Language, Training/Teaching, Writing Skills

LOCATION

Valhalla, NY

POSTED

30+ days ago

Benefits:

Training & development
Bonus based on performance
Opportunity for advancement
Paid time off

ROLE DESCRIPTION:
As an account representative with Marc Tedaldi - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries and coordinating with other agency team members.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Handle leads, schedule appointments, identify customer needs, and market appropriate products and services.

QUALIFICATIONS:

Fluency in both English and Spanish Required
Property & Casualty license is preferred or willing to obtain
Excellent communication skills: written, verbal and listening
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving

BENEFITS:

Hourly pay plus commission/bonus
Bonus incentive based on individual/agency performance
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience
Training & Coaching provided

Insurance Account Representative - State Farm Agent Team Member

Marc Tedaldi - State Farm Agent

Valhalla, NY

About the Company

Marc Tedaldi - State Farm Agent

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