Insurance Account Representative - State Farm Agent Team Member

Austin Harrelson - State Farm Agent

Tupelo, MS

JOB DETAILS
SKILLS
Business Operations, Community Development, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Health Plan, Healthcare Reimbursement, Insurance, Interpersonal Skills, Licensing, Marketing, Multitasking, Operations, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Tupelo, MS
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 after spending six years as a State Farm team member, gaining the experience and perspective needed to build a strong, people-focused office. I’m a graduate of the University of Mississippi (class of 2014), married, and excited to be welcoming my first child this year. Our team currently includes three members, and we’re focused on growing thoughtfully while maintaining an energetic, upbeat environment. Staying connected locally is important to us, and we’re actively involved with a community development foundation.

For our team, we offer a casual dress code, birthday recognitions, team lunches, in-office competitions, health benefits, and full licensing reimbursement. Our office culture is high-energy, flexible, and fun — a place where people enjoy coming to work and supporting one another. We’re looking for motivated, positive team members who thrive in an energetic environment and are excited to grow alongside a young, expanding agency.

ROLE DESCRIPTION:
As an Insurance Account Representative for Austin Harrelson State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

About the Company

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Austin Harrelson - State Farm Agent