Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Marketing, Multitasking, Operations, Resolve Customer Issues, Sales, Spanish Language, Team Player, Time Management, Track Customer Issues, Training/Teaching
- 401(k)
- 401(k) matching
- Paid time off
- Training & development
ROLE DESCRIPTION:
As an Account Representative, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Be available to work during business hours:
- Monday to Thursday 9am to 5pm
- Friday 9am to 3pm
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Works well with a small team.
- Positive disposition.
- Experience in customer service and/or sales preferred.
- Reliable, consistent and motivated.
- Spanish speaker preferred.
- Knowledge of insurance or currently holding a Property & Casualty license.
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Nathan Almlie - State Farm Agent