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Insurance Account Representative - State Farm Agent Team Member

Kimberly Shurtleff - State Farm Agent

Boise, ID

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JOB DETAILS
SKILLS
Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Insurance, Licensing, Life Insurance, Marketing, Operations, Presentation/Verbal Skills, Problem Solving Skills, Property and Casualty Insurance, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching, Underwriting, Writing Skills
LOCATION
Boise, ID
POSTED
30+ days ago
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Paid time off
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION:
As Insurance Account Representative - State Farm Agent Team Member for Kimberly Shurtleff - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you improve your community. As an attentive, sociable, and growth-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Deepen relationships by providing needs-based product solutions, contributing to agency's production goals
  • Assist customers with policy applications, renewals, changes and underwriting concerns.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Idaho Property and Causalty insurance license required prior to start date.
  • Ability to obtain Life and Health insurance license within 30 days of hire required.
  • Strong Communication Skills: Can you show the ability to clearly convey information, listen actively to clients, and respond appropriately? This includes both verbal and written communication skills.
  • Problem-Solving Skills: Do you have the ability to think critically and creatively to resolve client issues and find solutions that meet their needs? This is essential in a customer service role.
  • Attention to Detail: Insurance involves complex information and documentation. A keen eye for detail ensures accuracy in policy details, claims processing, and client communications.
  • Experience in customer service or sales preferred. We work in a base + commission environment and your compensation is tied to your contribution to the agency's goals. 

About the Company

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Kimberly Shurtleff - State Farm Agent

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