Insurance Account Representative - State Farm Agent Team Member

Mike Doperalski - State Farm Agent

Blaine, MN

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JOB DETAILS

SKILLS

Billing, Customer Relations, Customer Support/Service, Customer/Client Research, Data Collection, Detail Oriented, Financial Services, Health Insurance, Insurance, Licensing, Multitasking, People Management, Philosophy, Policy Evaluation, Problem Solving Skills, Property and Casualty Insurance, Reimbursement, Time Management, Training/Teaching

LOCATION

Blaine, MN

POSTED

30+ days ago

Benefits:

Health Insurance Stipend
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development

ROLE DESCRIPTION:
We are a top-performing State Farm agency in the Twin Cities metro, known for our strong client-first philosophy and our consistent success in protecting what matters most to our customers. We’re looking for a driven and customer-focused Personal Account Representative to join our growing team and support our mission of delivering trusted insurance and financial services.

As an Personal Account Representative, you will work directly with existing customers to provide exceptional service, handle policy changes, support claims, and proactively identify opportunities to strengthen their coverage. You’ll conduct customer reviews, uncover gaps in protection, and recommend additional products that ensure each customer is fully covered—all within a supportive, high-performance environment.

Responsibilities

Serve as the primary contact for current customers regarding policy changes, updates, billing questions, and coverage explanations
Assist customers with claims by gathering information, providing guidance, and ensuring a smooth handoff when needed
Conduct scheduled customer reviews to evaluate current policies, identify coverage gaps, and propose appropriate insurance or financial products
Build strong, long-term relationships by delivering consistent, high-quality service
Present new or additional products to meet customer needs and improve overall protection
Respond promptly to customer inquiries to provide solutions, resolve issues, and maintain satisfaction
Document interactions, update customer profiles, and manage follow-up tasks
Collaborate with the agency team to meet service goals and support overall agency growth

Skills

Communication
Customer Service
Relationship-Building
Problem-Solving
Organization
Multitasking
Time-Management
Confidence
Attention to Detail
Goal-Driven Mindset

You must obtain the required insurance licenses (Property & Casualty, Life, Accident, & Health) prior to your start date. The agency will assist you with the licensing process and reimburse associated costs upon completion and start of employment.

Compensation shown includes average commissions; commission is uncapped with no earning limits.

Insurance Account Representative - State Farm Agent Team Member

Mike Doperalski - State Farm Agent

Blaine, MN

About the Company

Mike Doperalski - State Farm Agent

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