Insurance Account Representative

Nabozny & Associates, Inc.

Maple Grove, MN

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JOB DETAILS

SKILLS

Business Growth, Communication Skills, Cross-Selling, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Diversity, Insurance, Insurance Sales, Licensing, Maintenance Services, Maple, Multilingual, Organizational Skills, Record Keeping, Sales, Sales Management, Spanish Language, Time Management, Training/Teaching, Up-Selling

LOCATION

Maple Grove, MN

POSTED

30+ days ago

Benefits:

Licensing paid by agency
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

About our Agency:
Nabozny & Associates, Inc., an American Family Insurance agency based in Maple Grove, Minnesota, has been earning trust for more than 90 years the right way—by showing up, doing what’s right, and building lasting relationships.

We’re proud to serve Maple Grove and the surrounding communities, working closely with LGBTQ+ and Hispanic customers. Our focus is on helping individuals and families protect what matters most through genuine care, clear guidance, and service that makes every client feel like part of the family. For us, integrity isn’t just a word—it’s how we operate every single day, and we’re committed to inclusive, people-first service in everything we do.

If you’re passionate about helping people, enjoy building meaningful connections, and are comfortable, respectful, and confident building relationships across diverse communities, you’ll feel right at home here—and have the opportunity to grow with a team that values trust, service, and community.

Position Overview:
We are seeking a motivated and customer-focused Insurance Account Representative to join our team in Maple Grove. This role is ideal for someone who enjoys building relationships, providing expert guidance, and helping clients find the right insurance solutions to meet their needs.

You’ll play a key role in both sales and service - supporting existing clients while also identifying opportunities to grow the business. If you thrive in a fast-paced environment and enjoy working with people, we’d love to connect with you.

Responsibilities:

Analyze client needs and recommend appropriate insurance products and coverage options
Build and maintain strong relationships with new and existing clients
Assist customers with policy questions, updates, and service requests
Handle inbound inquiries and provide professional, timely support
Identify opportunities to cross-sell and upsell insurance products
Maintain accurate records of client interactions and policy details
Collaborate with team members to ensure a smooth and positive customer experience

Qualifications:

Bilingual Spanish preferred
Previous experience in insurance preferred
Active insurance license preferred (or willingness to obtain)
Excellent communication and customer service skills
Strong organizational and time-management abilities
Ability to manage multiple client accounts and priorities effectively
Comfortable working in an on-site office environment

Insurance Account Representative

Nabozny & Associates, Inc.

Maple Grove, MN

About the Company

Nabozny & Associates, Inc.

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