Billing, Business Support, Communication Skills, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Dental Insurance, Detail Oriented, Establish Priorities, Insurance, Insurance Sales, Partner Sales, Problem Solving Skills, Sales, Sales Management, Sales Support, Team Player, Underwriting, Vision Plan
The Derek Stein Agency is growing, and we're looking for a Licensed Insurance Account Manager to join our Personal Lines team in Wolverine Lake, Michigan.
This role is ideal for someone who thrives in a collaborative environment, enjoys solving problems, and takes pride in creating a seamless experience for clients. You'll support both new and existing personal lines accounts, work closely with our sales team, and serve as a trusted resource throughout the client relationship.
Why Join The Derek Stein Agency?
- Competitive salary of $55,000–$65,000 (based on experience)
- 100% employer-paid Medical, Dental, and Vision insurance (for employee only)
- Bonus and commission opportunities
- Paid Time Off and vacation benefits
- Opportunity to grow your career with an established and respected agency
What You'll Bring
- Active Michigan Property & Casualty License required
- 2+ years of experience in personal lines account management, underwriting, or a related insurance client service role
- Experience working with carrier quoting platforms and agency management systems
- Strong knowledge of personal insurance products, including auto, homeowners, renters, and umbrella policies
- Excellent communication and relationship-building skills
- Ability to prioritize multiple responsibilities while maintaining exceptional attention to detail
- Proficiency with multiple computer systems and software applications
What You'll Do
- Manage and service a portfolio of personal lines clients
- Process policy changes, endorsements, renewals, and billing inquiries
- Quote and rate insurance policies accurately and efficiently
- Partner with the sales team to support new business opportunities
- Build lasting client relationships through proactive communication and outstanding service
- Assess clients' evolving insurance needs and recommend appropriate coverage solutions
- Contribute to client retention efforts by delivering a positive and professional customer experience
This role is located on-site at: 3075 S. Commerce Road, Commerce Township, MI 48390
If you're looking for a place where your expertise is valued and your contributions make a meaningful impact, we encourage you to apply!