Communication Skills, Customer Support/Service, Electromechanics, Electronics, Equipment Maintenance/Repair, High School Diploma, IP (Internet Protocol), Identify Issues, Instrumentation, Lift/Move 100 Pounds, Maintenance Services, Microsoft Office, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Property Maintenance, Sales, Support Documentation, Technical Support, Technical Writing, Training/Teaching, Writing Skills
Our reputable client, located in Southern Indiana, wants to add an Instrumentation Repair Technician to its ever-growing team Job Responsibilities: - Coordinate the creation, updating, and distribution of technical support documentation
- Perform, coordinate, and support installation, maintenance, and repair of products sold in both domestic and international markets.
- Organize and conduct training sessions for coworkers and customers as needed.
- Serve as the primary point of contact for technical support
- Collaborate with other team members to resolve complex repairs, address equipment issues, evaluate spare part needs, and establish service standards.
Job Requirements: - High School or High School equivalent diploma required.
- Strong understanding of electronics, software, IP addresses, hardware, mechanical systems, and pneumatic systems.
- Electro-mechanical troubleshooting skills
- Excellent oral and written communication skills
- Proficient in Microsoft Office
- Ability to lift 50 - 80 pounds; occasional lifting up to 100 pounds with assistance
- An associate's degree in Electronics or a certificate from a technical/trade school is preferred.
- A minimum of 3 years of customer service experience is preferred.
Additional Details:
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Touchdown Business Solutions