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Instructor Support Specialist (K-12)

University Instructors

Manassas, VA

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JOB DETAILS
SKILLS
Best Practices, Coaching, Communication Skills, Computer Skills, Contract Requirements, Customer Support/Service, Educational Administration, Establish Priorities, Interpersonal Skills, Leadership, Maintain Compliance, Mentoring, Microsoft Office, Onboarding, Organizational Skills, Pedagogy, People Management, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Resolve Customer Issues, Team Player, Time Management, Training/Teaching, University/School Policies, User Interface (UI) Requirements, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Manassas, VA
POSTED
2 days ago
Overview

University Instructors (UI) is seeking a dynamic Instructor Support Specialist passionate
about supporting students to lead our K-12 programs. In this role, you will work in
schools as the primary day-to-day contact for UI instructors, providing guidance and
resources to support effective teaching across various grade levels and content areas.
University Instructors partners with schools to provide students with purposeful learning
experiences led by inspirational educators. If you are committed to co-creating and
implementing impactful instructional services for school partners to enhance student
achievement and build local talent pipelines, apply now.

Responsibilities

Daily Program & Instructor Support
• Support a caseload of K-12 schools and/or districts as an integral member of the
UI team
• Serve as the primary day-to-day contact for UI instructors, addressing logistical
questions and immediate needs
• Monitor elements of program implementation, including instructor attendance,
assignment changes, and instructor progress
• Complete weekly classroom walkthroughs to monitor program delivery and
instructional quality
• Provide daily support to UI instructors that improves instruction and student
learning and aligns with school administrator's instructional goals and strategies
• Track and approve instructor timecard submissions
• Complete Personnel Action Forms (PAFs) for instructors as needed
• Ensure UI instructors transition smoothly into school assignments and are set up
for success from day 1 with necessary materials, access, and information
• Act as a mentor for UI instructors by providing direction, support, and
encouragement in navigating classroom dynamics, school systems, and district
procedures
• Maintain open lines of communication with instructors throughout the program,
ensuring understanding of responsibilities, performance expectations, and
compliance requirements
• Connect instructors with appropriate UI resources, including referring them to
Instructor Quality Specialists for instructional coaching and additional
pedagogical support
• Collaborate with Instructor Quality Specialists to implement formal instructional
coaching cycles
Professional Development & Training
• Facilitate instructor onboarding and orientation focused on UI procedures and
program specifics
• Deliver ongoing professional learning opportunities to build instructor capacity in
content delivery and student engagement
• Tailor training content to align with campus operational and instructional
expectations
Compliance & Safety
• Document and immediately report any safety or compliance concerns shared by
instructors
• Ensure instructors understand and follow school and district policies, procedures,
and compliance requirements
• Monitor program compliance with contractual requirements and UI policies
Collaborative Communication
• Collaborate with Instructor Quality Specialists to ensure instructors receive
comprehensive support and share observations that may inform instructional
coaching
• Communicate and meet with supervisor to provide updates on instructor
performance, potential issues with program implementation, changes in instructor
assignments that impact program quality, and any concerns including those
received from school administration and staff
• Provide feedback and recommendations on aspects of program implementation
and instructor progress
School Partnerships
• Maintain a positive rapport with school administration and staff
• Address and share concerns raised by school partners in a timely and
professional manner
• Align support with school administration's campus systems and expectations
• Complete other duties as required and assigned

Qualifications

Knowledge and Skills
We are looking for someone who possess:
• Effective oral and written communication skills
• Knowledge of pedagogy and instructional best practices
• Excellent interpersonal skills
• Strong computer skills (Microsoft Office 365, Google Workspace)
• Excellent time management and organizational skills, including the ability to
prioritize, meet deadlines, and adjust as needed
• Strong ability to work independently with little supervision and collaboratively as
an active participant of a team
• Client service orientation with ability to anticipate and address customer needs
• Problem-solving skills and ability to provide practical solutions to operational
challenges
Education and Work Experience
A successful applicant has a passion for advocating for and helping students and
instructors succeed in addition to the following:
• Bachelor's degree, preferably in Education; master's degree preferred
• K-12 teaching license required
• Minimum of 3 years of teaching experience in a K-12 classroom
• Prior instructional leadership experience preferred

Compensation

35/hour

EEO Statement

EEO

About the Company

U

University Instructors