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Instructional Technologist 4 (Learning Systems Architect)

Los Alamos National Laboratory

Los Alamos, NM

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JOB DETAILS
SKILLS
Administrative Skills, Application Programming Interface (API), Automation, Communication Skills, Compensation and Benefits, Configuration Management, Content Providers, Customer Support/Service, Data Analysis, Data Quality, Dental Insurance, Educational Technology, Identify Issues, Internet Application, Interoperability, JavaScript, Laboratory, Laboratory Systems, Large-Scale Systems, Learning Management System (LMS), Legal, LinkedIn, Microsoft Office, Operations Security (OPSEC), Problem Solving Skills, Process Improvement, Programming Tools, Regulations, Regulatory Compliance, SAP, SCORM (Shareable Content Object Reference Model), Single Sign-On (SSO), System Architecture, System Integration (SI), System Operations, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Support, Training/Teaching Materials, Tuition Fees, United States Department of Energy (DOE), Vision Plan, Web Browsers, Web Programming, Web Services
LOCATION
Los Alamos, NM
POSTED
30+ days ago
What You Will Do
Los Alamos National Laboratory (LANL) is seeking an experienced Instructional Technologist 4 to join the Technical Training Center - Training Systems and Standards (TTC-TSS) group. In this advanced-level position, you will lead efforts to configure, integrate, and sustain the Laboratory's enterprise Learning Management System (LMS) and related tools. This role focuses on system functionality, performance, and interoperability; ensuring LANL's training technologies meet operational, regulatory, and security requirements.

Key Responsibilities

  • Provide expert level technical and administrative support for enterprise-wide learning systems and commercial training content providers, including SAP NS2 SuccessFactors Learning Module and LinkedIn Learning.
  • Support the configuration and maintenance of system integrations with other Laboratory applications.
  • Use web application development and JavaScript troubleshooting skills to identify and resolve technical issues.
  • Coordinate with stakeholders, IT, and vendors to manage configurations, enhancements, and issue resolution.
  • Support institutional policies and rules of use related to system governance and compliance.
  • Monitor data integrity, reporting, and analytics for system accuracy and training compliance.
  • Recommend and implement improvements to enhance automation, interoperability, and system efficiency.
What You Will Need
Minimum Job Requirements:
Technical Expertise

  • Expert level understanding of enterprise learning management systems, integrations, and configuration management.
  • Experience developing and troubleshooting web-based applications using JavaScript and browser developer tools.
  • Knowledge of SCORM, web services, APIs, and single sign-on (SSO) solutions.
  • Strong proficiency with Microsoft Office and other common software tools.
  • Familiarity with DOE training standards, compliance, and institutional systems operations.
Communication & Collaboration

  • Excellent customer service and communication skills.
  • Ability to work across technical and non-technical teams, including HR, IT, Legal, and Policy offices.
  • Demonstrated ability to manage priorities and solve complex problems independently.
  • Works independently on complex, high-impact issues requiring advanced technical judgment.
  • Creates cross-organizational collaborations and influences key stakeholders.
  • Operates with minimal supervision toward long-range objectives.
Analytical & Strategic Skills

  • Strong data analysis and problem-solving skills.
  • Proven success implementing improvements to large-scale systems.
  • Ability to anticipate technical challenges and develop sustainable solutions.
Education/Experience: Bachelor's degree in a related field and 12 years of relevant experience, or an equivalent combination of education and experience. Master's degree preferred.

Desired Qualifications:
  • Experience with SAP NS2 SuccessFactors Learning Module or another FedRAMP-authorized Learning Management System.
  • Experience with process improvement and automation in enterprise training environments.
  • Knowledge of DOE, NNSA, or other federal training compliance frameworks.
Work Environment:
Work Location: The work location for this position is telework and is located in Los Alamos, NM. Telework is defined as working from offsite but within 2hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants:
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

No Clearance: Position does not require a security clearance. Selected candidates will be subject to drug testing and other pre-employment background checks.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.

About the Company

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Los Alamos National Laboratory