Instructional Support Specialist (K-12)

University Instructors

Norfolk, Virginia

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Coaching, Communication Skills, Computer Skills, Content Delivery/Distribution, Contract Requirements, Educational Administration, Interpersonal Skills, Maintain Compliance, Mentoring, Onboarding, Pedagogy, People Management, Presentation/Verbal Skills, Project/Program Management, Regulatory Compliance, Safety Compliance, Sales Management, Special Education, Team Player, Time Management, Training/Teaching, University/School Policies, User Interface (UI) Requirements, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Norfolk, Virginia
POSTED
2 days ago
Overview:

University Instructors (UI) is seeking a dynamic Instructor Support Specialist passionate about supporting students to lead our K-12 programs. In this role, you will work in schools as the primary day-to-day contact for UI instructors, providing guidance and resources to support effective teaching across various grade levels and content areas.
University Instructors partners with schools to provide students with purposeful learning experiences led by inspirational educators. If you are committed to co-creating and implementing impactful instructional services for school partners to enhance student achievement and build local talent pipelines, apply now.

Responsibilities:

Daily Program & Instructor Support

Support a caseload of K-12 schools and/or districts as an integral member of the UI team

Serve as the primary day-to-day contact for UI instructors, addressing logistical questions and immediate needs

Monitor elements of program implementation, including instructor attendance, assignment changes, and instructor progress

Complete weekly classroom walkthroughs to monitor program delivery and instructional quality

Provide daily support to UI instructors that improves instruction and student learning and aligns with school administrator’s instructional goals and strategies

Track and approve instructor timecard submissions

Complete Personnel Action Forms (PAFs) for instructors as needed

Ensure UI instructors transition smoothly into school assignments and are set up for success from day 1 with necessary materials, access, and information

Act as a mentor for UI instructors by providing direction, support, and encouragement in navigating classroom dynamics, school systems, and district procedures

Maintain open lines of communication with instructors throughout the program, ensuring understanding of responsibilities, performance expectations, and compliance requirements

Connect instructors with appropriate UI resources, including referring them to Instructor Quality Specialists for instructional coaching and additional pedagogical support

Collaborate with Instructor Quality Specialists to implement formal instructional coaching cycles
Professional Development & Training

Facilitate instructor onboarding and orientation focused on UI procedures and program specifics

Deliver ongoing professional learning opportunities to build instructor capacity in content delivery and student engagement

Tailor training content to align with campus operational and instructional expectations
Compliance & Safety

Document and immediately report any safety or compliance concerns shared by instructors

Ensure instructors understand and follow school and district policies, procedures, and compliance requirements

Monitor program compliance with contractual requirements and UI policies
Collaborative Communication

Collaborate with Instructor Quality Specialists to ensure instructors receive comprehensive support and share observations that may inform instructional coaching

Communicate and meet with supervisor to provide updates on instructor performance, potential issues with program implementation, changes in instructor assignments that impact program quality, and any concerns including those received from school administration and staff

Provide feedback and recommendations on aspects of program implementation and instructor progress
School Partnerships

Maintain a positive rapport with school administration and staff

Address and share concerns raised by school partners in a timely and professional manner

Align support with school administration’s campus systems and expectations

Complete other duties as required and assigned

Qualifications:

Knowledge and Skills

We are looking for someone who can demonstrate:

  • Effective oral and written communication skills
  • An understanding of instructional pedagogies and methodologies
  • The ability to effectively manage clients
  • Excellent interpersonal skills
  • Strong computer skills
  • Good time management and organizational skills, including prioritizing, scheduling, and adapting as necessary
  • The ability to meet deadlines
  • Strong ability to work both independently with little supervision and collaboratively as part of a team

Education and Work Experience

As a successful applicant, you must have a passion for advocating for and helping students succeed. Additionally, you will need to:

  • Hold a bachelor’s degree AND
  • Commit to working 35-40 hours each week AND
  • Demonstrate ONE of the following:

o At least 2-3 years of experience working in a K-12 educational setting OR

o Any similar combination of education and experience

Prior supervisory, project management, and client management experience, strongly preferred.

Experience working with students who are neurodivergent and in Special Education program, preferred.

Compensation:

$35 Houry/ Expected Hours between 25-40 hours a week during the school yaer 

EEO Statement:

University Instructors is an Equal Opportunity Employer

About the Company

U

University Instructors