Instock Manager, WWGS Inventory Management

Amazons Worldwide Grocery Stores (WWGS) - Inventory Management Business

Amazons Worldwide Grocery Stores (WWGS) - Inventory Management business is transforming the grocery shopping experience through innovative retail formats. We are seeking an Instock Manager to join our team and play a critical role in ensuring customers find the products they want, when they want them. This role focuses on managing inventory availability and health across our grocery stores and fulfillment centers, partnering with vendors and internal teams to optimize the customer experience.

Amazons grocery business has experienced remarkable growth, with groceries becoming some of our most frequently purchased items alongside everyday essentials like paper towels and household products. Weve expanded same-day delivery for fresh groceries to over 2,300 U.S. cities, with perishable items like fruits and vegetables leading customer demand.

Key Job Responsibilities

• Manage inventory availability and health metrics to improve in-stock rates and optimize inventory planning.
• Perform business analysis to identify opportunities to improve revenue, profitability, and customer experience.
• Track purchase orders, investigate delivery delays, and resolve order issues with vendors and suppliers.
• Partner with internal teams on purchasing workflows, tools, and process improvements.
• Manage day-to-day operational relationships with vendors and suppliers to ensure consistent product availability.
• Analyze data to identify root causes of inventory issues and implement corrective actions.
• Support forecasting activities by monitoring trends and providing input on demand patterns.
• Collaborate with category teams to understand product assortment and seasonal needs.
• Create reports and dashboards to communicate inventory performance to stakeholders.
• Escalate roadblocks and risks appropriately while learning best practices in supply chain management.
• Willingness and ability to travel occasionally to fulfillment centers, stores, and vendor locations.

A Day in the Life

In your day-to-day role, youll be responsible for the supply chain and inventory management for your assigned categories/sites. Youll continuously deliver results while creating new processes for improvement. Youll analyze data to optimize inventory levels, work with vendors on operational improvements, and partner with internal teams on automation initiatives. Youll also lead cross-functional initiatives that improve customer experience and enable new capabilities for our business, requiring you to pivot based on new challenges and learning.

About the Team

The Worldwide Grocery Stores Inventory Management Team is building the future of grocery shopping for our customers, rooted in our innovative supply chain. We are expanding availability of perishable products across our network for both new and existing programs. Our team values problem-solving, analytical thinking, and supply chain understanding. We thrive in a high-energy environment where tactical and strategic activities are driven in parallel, and were not afraid to roll up our sleeves to deliver results.