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Job Title: Installation Technician, Tube and Wire Forming Products
Department: Applications
FLSA Status: Non-Exempt
Summary
Under direct supervision of the Bender Area Installation Supervisor, the Installation Technician, Tube and Wire Forming Products is critical to ensuring our CNC tube bending machines are properly configured, installed, and ready for operation. The technician will have a strong mechanical aptitude and a passion for hands-on work, preferably with prior experience with CNC Tube Bending, Wire Bending and/or End Forming processes.
Essential Functions
The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.
• Assemble and configure the mechanical components of CNC tube bending machines according to specifications, including basic to intermediate wiring of electrical components.
• Install CNC tube bending machines at customer sites, ensuring all components are properly set up and operational.
• Accurately document the installation process, including configurations, adjustments, and any issues encountered.
• Mount and secure tooling to the machine, ensuring proper alignment, set-up, and functionality.
• Identify and troubleshoot any mechanical issues that arise during installation, providing effective solutions.
• Communicate effectively with customers during the installation process, providing clear instructions and addressing any questions or concerns.
• Adhere to all safety protocols and guidelines to ensure a safe working environment.
• Other duties as assigned by management.
Qualifications
• High school diploma or equivalent; technical certification or relevant coursework in machine repair or a related field is a plus.
• Strong mechanical aptitude and hands-on experience with mechanical systems.
• Strong electrical aptitude and hands-on experience with electrical systems.
• Basic to Intermediate understanding of CNC machinery.
• Basic understanding of Siemens PLC systems is a plus.
• Experience in Tube Bending, Wire Bending and/or End Forming processes is a plus.
• Experience with 2D/3D design software is a plus, ex. SolidWorks, AutoCAD.
• Ability to read and interpret technical drawings and manuals.
Licensing/Certifications
• A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years.
Knowledge, Skills, and other Abilities
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to travel to customer sites for installations, up to 75%.
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
• Able to effectively use the internet.
• Highly organized.
• Must have excellent time management skills.
• Able to effectively work with all levels of team members and all types of customer personalities.
• Fluent in Italian preferred but not required.
Equipment, Machinery, Tools, and Vehicles Used
• General office eq