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Installation Specialist

Les Olson IT

Ogden, Utah

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JOB DETAILS
SKILLS
Communication Skills, Copying Machines, Cross-Functional, Customer Experience, Customer Satisfaction, Customer Support/Service, Customer Training, Driver's License, Information Technology & Information Systems, Lift/Move 100 Pounds, Loading/Unloading, Mac Operating System, Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Operating Systems, Pre-Sales, Printers, Product Demonstration, Product Support, Purchasing/Procurement, Sales, Software Configuration Management, Systems Maintenance, Team Player, Training/Teaching, Truck Driver
LOCATION
Ogden, Utah
POSTED
30+ days ago

About the role

  • The Installation Specialist plays a key role in ensuring a seamless experience for our clients. This position is responsible for delivering, installing, connecting, and configuring multi-function printers to client networks. Additionally, you will train customers on how to operate their newly purchased equipment, ensuring they feel confident and supported. You’ll provide high-quality services and solutions while maintaining the highest level of client satisfaction. Your work directly impacts the customer experience, making professionalism, technical expertise, and clear communication essential.


What you'll do

  • Provide customized training to end users on newly installed equipment
  • Install and configure printer software on workstations and servers, including scanning applications
  • Test all functions and applications to ensure equipment meets client expectations before leaving the site
  • Safely drive the company box truck to client locations and handle loading/unloading of equipment
  • Troubleshoot network installation, training, and testing issues using all available resources to ensure client satisfaction
  • Maintain and safeguard all company-issued tools, materials, and training resources
  • Stay current on new and existing products supported by the MFP Connectivity Team
  • Assist Sales Representatives with pre-sales inquiries and product demonstrations as needed
  • Rebuild, reinstall operating systems, and update various print controllers
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by your supervisor or manager

Qualifications

  • 1+ year of IT experience
  • Basic knowledge of Windows, Mac OS, and printer/copier systems
  • Strong customer service and communication skills
  • Quick learner with ability to follow instructions and adapt to change
  • Team-oriented, dependable, and professional
  • Ability to lift 100+ lbs
  • Valid driver’s license and ability to drive a box truck (CDL not required; must pass health exam)

Benefits

  • Paid Time Off
  • Sick Days
  • Paid Holidays
  • 401k match + Pension
  • Work-life Balance
  • Full Medical, Dental & Vision + HSA
  • Life Insurance
  • Local Volunteer Opportunities

About the Company

L

Les Olson IT