Job Title: Installation Manager - AV Integration
Location: Melbourne, FL
Salary: $65,000-$85,000 plus annual bonus
Position Type: Full time/Permanent
Category: AV Integration
Summary
The organization is seeking an Audio Visual Installation Manager to own and lead its AV/IT Installation department, spanning design, installation, service, and purchasing. This is a department-level leadership role centered on quality, profitability, safety, and customer satisfaction, with significant growth potential including a path toward business ownership tied to performance and leadership ability. The ideal candidate brings strong leadership skills, a proven background in audio-visual systems and construction, an entrepreneurial mindset, and alignment with the organization's core values.
Reports to: Operations Manager
Key Responsibilities
- Own and oversee the AV/IT Installation department end-to-end, including design, installation, service, and purchasing functions.
- Lead the Installation department team directly, driving Key Performance Indicator (KPI) goals through accountability, coaching, and performance management.
- Coordinate, prioritize, and allocate personnel, equipment, and resources across all active installation projects to support department-wide efficiency and on-time delivery.
- Build, develop, and lead high-performing installation teams, fostering professional growth, accountability, technical excellence, and ongoing training.
- Serve as an escalation point for customer matters that rise above day-to-day project management.
- Identify department-level risks related to staffing, resourcing, purchasing, and service capacity, resolving issues proactively and communicating status to leadership.
- Own department-wide process improvement by implementing and maintaining EOS (Entrepreneurial Operating System) processes, operational workflows, and performance metrics.
- Coordinate with the Project Engineer to ensure department resourcing aligns with project scopes of work and site-level requirements.
Required Qualifications
- 4+ years in a supervisory or management role coordinating installers, subcontractors, and clients.
- 10+ years of experience in Audio Visual installation and construction methodology.
- Strong understanding of Audio Visual and low-voltage systems.
- Strong understanding of IT networks and standards.
- Excellent written and verbal communication skills.
- Adaptability to evolving technology and changing project requirements.
- Proficiency with MIS tools such as ERP, BMS, CRM, and MS Office.
- Working knowledge of project management best practices and strong problem-solving abilities.
- Ability to drive a company-provided fleet vehicle.
- Ability to load and unload equipment weighing a minimum of 35 pounds.
Preferences
- CTS or CTS-I certification.
- Project Management Professional (PMP) certification or a relevant technical degree.
Benefits
- Flexible 9/80 work schedule with every other Friday off.
- Health, Dental, and Vision insurance.
- Simple IRA with company match.
- Paid time off.
- Paid holidays.
- Employee Incentive Plan based on KPI performance.
- Comprehensive training program.