Description
TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first! Hiring great people has made us the best place to work, and we have over 115 years of experience. With 34 offices in the Southeast and over 500 Technicians, we are looking for you to help us be the best service company in the region.
What Success in our Installation Manager Role Looks Like at TWC Services Inc.
Oversees a service project team aligned with multiple or mid-sized projects.
Key Areas of Responsibility
• Quotes and Estimates Management: Leads quoting for repairs, parts, and workforce. Obtains approval from clients and helps advocate for maintenance contracts, replacement of equipment, and other service work inside our scope.
• Project Planning: Leads projects by making sure the installation team is briefed on the SOW. Starts projects, as necessary, with the installation team. Makes sure projects meet current code requirements and are ready for final inspection. Orders permits and meets inspectors for final inspections when necessary.
• Work Order Management: Assists Service Technicians with technical problem solving and delivery of materials and supplies to expedite job completion with timeliness and quality. Reviews open work orders with leadership and validates notes are updated and accurate and makes necessary adjustments prior to invoicing.
• Operational Efficiency: Ensures high quality operational standards by following best practices to maximize workflows, technology, and information to continuously improve branch performance. Manages key performance indicators to ensure consistency between locations and adherence to the TWC Way. This includes daily service ticket review, maintaining hold board statuses, attending 3:00 meetings, and following dispatch best practices.
Requirements:
We Offer:
Prepaid Legal TWC Services Inc., is a service-industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment operating under a people-first approach. With roots dating back to 1906, TWCSI has expanded to over 30 locations and counting throughout the southern United States, with Corporate Headquarters in Des Moines, IA. TWC Services, Inc is an EOE, including disability/vets. TWC Services, Inc participates in E-Verify.