Sign upLog in
JobsJobs in IllinoisJobs in Downers Grove, ILBusiness JobsClient Services Jobs

Inside Support Specialist / CSR - Manufacturing

Johnson Service Group

Downers Grove, IL

Apply
JOB DETAILS
SALARY
$23–$26 Per Hour
LOCATION
Downers Grove, IL
POSTED
30+ days ago
JSG is partnering with a leading supplier in the Aerospace industry and seeking customer Service Representative/ Inside Support Specialist with Salesforce experience in a Manufacturing setting.

Skills:
  • Management of assigned key accounts and/or market segment activity including order, quotation, conflict resolution, order entry, assisting in contract and account program administration, coordinating Production Readiness reviews.
  • Address and resolve customer inquiries and concerns regarding products, services, billing, etc. to maintain customer goodwill and ensure that we remain a supplier of choice.
  • Maintain accurate customer contact base and critical communication files for assigned accounts.
  • Develop a high knowledge base on the business’ products
  • Meet/Exceed Customer Satisfaction Goals
  • Develop a high level of understanding of the ERP system, Salesforce, Customer Service Portal experience
  • 2-year Technical College and relevant experience or Bachelor’s degree in Business or Engineering preferred
  • 2+ years of customer interface within engineered products preferred
  • Proficient in Microsoft suite skills, and basic internet searching
  • Customer Focused
  • Self-starter and creative thinking
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
Compensation will be based on skills and experience: $23.00-$26.00/hourly



JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

About the Company

J

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent.  Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.jsginc.com/

Similar Job Searches

Client Associate Jobs in Downers Grove, ILClient Manager Jobs in Downers Grove, ILClient Services Manager Jobs in Downers Grove, IL