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Inside Sales & VP Sales Assistant

SHINETOO LIGHTING USA LLC

Buffalo Grove, IL

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JOB DETAILS
SKILLS
Address Management, Administrative Skills, Billing, Brochures, Cold Calling Skills, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Customer/Client Research, Database Administration, Dental Insurance, Email Management/Administration, Health Insurance, Inside Sales, Lead Generation, Logistics, Marketing/Sales Collateral, Multitasking, Order Picking/Packing, Order Processing, Organizational Skills, Post-Sales, Problem Solving Skills, Product Data Sheet, Revenue Growth, Sales, Sales Administration, Sales Presentation, Sales Prospecting, Sales Support, Time Management, Track Customer Issues, Training/Teaching, Travel Planning, Up-Selling
LOCATION
Buffalo Grove, IL
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

Job Title: Inside Sales & VP Sales Assistant


Company: Shinetoo Lighting USA LLC


Location: 708 Armstrong Dr., Buffalo Grove, IL 60089


Job Description:


Join the innovative team at Shinetoo Lighting USA LLC as an Inside Sales & VP Sales Assistant, where your contributions will be pivotal in driving our sales initiatives and supporting our esteemed Vice President of Sales. We are on the lookout for a highly motivated, versatile professional who thrives in a dynamic environment and is passionate about making a tangible impact in the lighting industry.


Key Responsibilities:


Sales Support:


  • Lead Generation: Actively engage in cold calling and employ diverse outreach strategies to tap into new client bases.
  • Sales Material Creation: Craft compelling sales presentations, brochures, product data sheets, and an array of marketing collateral.
  • Customer Database Management: Maintain meticulous records of customer interactions, sales trends, and prospective leads, with a keen focus on assisting customers with rebate incentive applications.
Administrative Duties:


  • Schedule Optimization: Skillfully manage the VP’s calendar, ensuring efficient organization of meetings and appointments.
  • Meeting Management: Take charge of meeting logistics, agenda setting, and overall coordination to guarantee seamless operations.
  • Communication Oversight: Handle the VP’s correspondence, managing emails and other communication channels with professionalism.
  • Travel Planning: Arrange and coordinate travel itineraries for the VP as required.
Customer Interaction:


  • Query Resolution: Be the frontline point of contact for customer inquiries, delivering prompt and knowledgeable responses.
  • Order Processing Support: Assist customers with their orders, ensuring precision in processing and tracking.
  • Issue Management: Proactively address and resolve customer concerns, upholding the highest standards of service.
  • Rebate Application Assistance: Guide customers through rebate application processes for our products and services.
Invoice and Payment Management:


  • Invoice Generation: Create accurate, timely invoices for customer billing.
  • Packing Slip Preparation: Oversee the creation of detailed packing slips for shipments.
  • Payment Tracking: Monitor incoming payments and diligently follow up on outstanding invoices.
Customer Relationship Management:


  • Customer Satisfaction: Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships.
  • Feedback Collection: Actively seek out and compile customer feedback to continually refine our service quality.
  • Opportunity Identification: Explore avenues for upselling, cross-selling, and securing referrals.
Qualifications:


  • Demonstrated experience in sales support or administrative roles, preferably within the lighting industry.
  • Exceptional organizational skills and the ability to manage multiple tasks efficiently.
  • Outstanding communication abilities, both in written and verbal form.
  • Proficiency in CRM and various office software.
  • A customer-first mindset paired with adept problem-solving skills.
What We Offer:


  • A vibrant, supportive work environment.
  • Competitive salary package.
  • Ample opportunities for professional growth and career development.
Application Process:Eager to light up your career? Submit your resume and cover letter via Indeed's application platform or send them directly to lucy@shine2sportslighting.com.

About the Company

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SHINETOO LIGHTING USA LLC