ASE, Automotive Industry, Call Center Management, Compensation and Benefits, Contact Management, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Field Sales, Housekeeping/Cleaning, Inside Sales, Insurance, Market Share, Parts Sales, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Management, Sales Prospecting, Sales Qualification
LOCATION
Houston, TX
POSTED
7 days ago
Inside Sales Parts Specialist
Reports To: Call Center Manager
Direct Reports: No
Status: Full-Time
Salaried
Division: Store Operations
Job Purpose:
The Inside Sales Specialist will connect over the phone to an assigned group of customers as well as prospect for new opportunities to grow market share.
Key Job Responsibilities:
Ability to make high amounts of outbound calls
Assume ownership of assigned account base
Cultivate lasting relationships with account base
Onboard new customers and set them up for success
Maintain contacts, profile information and sales reports within our CRM
Develop and grow sales within XL Parts or TPH-All markets no geographical boundaries
Use technology tools to proactively manage and grow sales
Support customer facing programs and initiatives
Identify potential for sales appointments, competitor conquest, and permanent assignment within sales channels (customer migration)
Knowledge of auto parts or the automotive industry
Experience in Outside Sales, Inside Sales, or Account Management
ASE Certified Parts Specialist a plus
Must have reliable transportation
Communication, must communicate professionally with all customers and teammates
Dress code, must maintain a professional appearance at all work times
Benefits:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.
Environmental/Occupational Health and Physical Requirements:
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.