Inside Sales Representative - Metals Service Center

Rolled Metal Products, Inc. is looking to hire an experienced Inside Sales Representative to join the team at our Lebanon, TN service center.  

Note: Any compensation estimates provided through this job post are a product of the individual job board and may not accurately reflect the Company's budgeted compensation for this role.

Summary of Position:
The Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. The Inside Sales Representative must also achieve sales and profit goals established by the management team at Rolled Metal Products, Inc. (RMP)

Responsibilities and Duties:
As a minimum, the following is a basic description of typical duties and responsibilities expected of the Inside Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require. 

•  Increase sales and provide support for current customer base as assigned.
• Prepare proposals, quotes, and sales contracts.
• Promptly respond to Request for Quotes (RFQ) for current and potential customers, utilizing Customer Relationship Management (CRM) database.
• Communicate leads to Outside Sales Representatives and work as a team to increase profitable sales.
• Meet daily, weekly, and monthly sales goals set by the Inside Sales Manager, i.e., orders booked, customer outcalls per day, inventory management, and generation of new customers and profitability.
• Execute order entry in computer system immediately after order is taken and provide sales acknowledgments to the customers.
• Proactively review open orders and advise customers of delivery status changes.
• Provide technical assistance and solutions for customer returns.
• Manage inventory levels.
• Manage account services, utilizing CRM, through follow-up and quality checks.
• Develop and maintain existing product knowledge and sales materials.
• Communicate effectively with other Inside Sales Representatives, Outside Sales Representatives, management, and other co-workers.
• Prepare and present various sales status reports to Management, upon request, including activity, follow-up, closing, and adherence to targets.
• Contribute to a positive work environment based on teamwork and continuous improvement.
• Communicate effectively with co-workers, customers, and management.

Minimum Qualifications:

• High school diploma or equivalent
• 2+ years of sales experience

Preferred Qualifications:
Preference will be given to candidates with the following qualifications:

• Bachelor’s degree in Business, Sales, Marketing or related field of study
• 4+ years of experience in sales and/or marketing
• Marketing experience and/or knowledge with the ability to recognize sales opportunities 

Core Competencies:

• Strong work ethic and self-motivated
• Excellent written and oral communication skills
• Excellent organizational, problem-solving, and time management skills
• Ability to effectively multi-task and work independently on assigned tasks
• Excellent attention to detail and ability to transfer data accurately
• Demonstrate integrity and maintain positive working relationships with co-workers, customers, suppliers, and management
• Microsoft Office proficiency, including Word, Excel, and Outlook

Company Benefits: 

• 401k with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term disability
• Short-term disability
• Paid Time Off
• Paid Holidays