Inside Sales Representative Jobs in USA, FL, Stuart | Rose International Job

Rose International

Stuart, FL

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JOB DETAILS

SALARY

$17–$17 Per Hour

JOB TYPE

Temporary

SKILLS

Academic Advice, Analysis Skills, Call Centers, Call Monitoring, Call Volume, Capacity Analysis, Communication Skills, Cross-Functional, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Database Management Software/Systems (DBMS), Detail Oriented, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Inside Sales, Insurance, Mathematics, Medical Treatment, Microsoft Access Database, Microsoft Excel, Microsoft Word, Online Chat, Ostomy, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Regulatory Compliance, Resolve Customer Issues, Sales, Sales Prospecting, Scripting (Scripting Languages), Secondary School, Team Player, Technical Publications, Technical Sales, Telecommunications, Time Management, Up-Selling, Urology

LOCATION

Stuart, FL

POSTED

1 day ago

Required Education:High School DiplomaRequired Skills and Experience:Ability to read, analyze, and interpret medical supply publications, technical procedures, and sales training materialsAbility to prepare professional business correspondence and documentationStrong verbal communication skills with the ability to present information effectively and respond to questions from management, team members, and customersAbility to calculate discounts, interest, commissions, proportions, percentages, and other business-related figuresIntermediate mathematical and analytical skillsStrong problem-solving abilities with the capacity to evaluate situations involving multiple variablesAbility to interpret and follow written, verbal, diagram-based, and schedule-based instructionsProficiency with Microsoft Word, Excel, Access, and other database software applicationsExperience using or the ability to learn call center telecommunications systems, including dialer software and related technologiesAbility to work evening shifts, weekends, and overtime as neededPosition Overview: As a Sales Specialist, performs initial or follow-up sales calls to prospective and current customers. The Sales representative is responsible for ensuring that the customer contact in each prospective sales call meets the customer service and satisfaction experience that is indicative of a true “Liberator” experience, including product education and guidance to ensure the customer’s needs are met to their full satisfaction.Responsibilities:Articulate the features and benefits of Ostomy, Urology, Purewick, and ancillary product lines, including knowledge of all aspects of use and maintenance of medical supply equipmentConduct initial and follow-up communications with prospective leads through inbound and outbound calls, ensuring customer concerns are identified and effectively resolved throughout the engagement processMaintain detailed records of calls, issues, and resolutions in customer relationship management (CRM) software and call tracking systemsConsistently meet departmental call volume targets for both inbound and outbound communications while upholding exceptional standards of professionalism and demonstrating empathetic customer engagementAchieve departmental goals related to sales performance, call volume, customer satisfaction, and quality assuranceEnsure adherence to phone quality and compliance standards, including insurance protocols, HIPAA regulations, and prescribed call scripting guidelinesWork cross-functionally across the organization to support customers by addressing inquiries, resolving order-related issues, and providing timely, accurate assistance to ensure a best-in-class customer experienceCommunicate with customers through digital omnichannel communication methods, including web chat and emailMaintain a positive work atmosphere that reflects the organization's commitment to professional excellence, teamwork, and integrityDemonstrate strong attention to detail in daily tasks and projects, including accurate documentation of customer accounts to ensure proper and timely follow-upPerform other duties and responsibilities as assigned **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

About the Company

Rose International

Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

https://www.roseint.com/