Job Description:
Worksite: Onsite (7101 Imperial D. Waco, TX 76712)
Schedule: Mon-Fri (8-5 initially, 7-4 and 730-430 available upon training completion)
This is not a contract-to-hire opportunity
Top (3) Skills: Customer service, problem-solving, attention to detail
Proficient in MS Office
Interviews will be one round onsite (in-person)
HM looking to interview ASAP!
The Inside Sales Representative will provide a high-level of customer service and support with an established customer base to include Program Management of key strategic accounts, providing exceptional service to maintaining and increasing sales of these accounts
The Inside Sales Representative will demonstrate a particular focus on program/customer management. Handle a high volume of customer interaction
Superior Excel, PowerPoint skills
High volume of customer quotes price & delivery by phones, fax, or email
Manage all aspects of order entry, stock management and purchase requirements for key customers
Daily status and review of Key accounts orders, stocking levels and re-order points
Assist company AES's LA management in forecasting revenue and GP of accounts
Determining correct material based on customer requirements
Obtaining quotes from vendors for material and outside processing
Sales Order & Purchase order entry
Assume responsibility of key house accounts
Coordination with Outside Sales and Management; information & feedback
Follow-up and communication with customers; status & delivery
Initiate & follow-up on customer returns and problems (credits & complaints)
Maintains paper and digital records/files for the respective department; *Periodically visits with customer to establish better business relationship
Skill/Knowledge:
High school diploma or GED from an accredited institution
Minimum 2 years of experience in an inside sales and/or customer service environment
College degree from an accredited institution
Previous experience working in fast-paced metals, distribution or manufacturing environment
Knowledge and experience working with SAP desired
Proficient in Microsoft Office applications, intranet and internet usage