Inside Sales Representative / Home Care Advisor

Right at Home Merrillville, IN

Merrillville, IN

JOB DETAILS
SKILLS
Clinical Support, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Dental Insurance, Field Sales, Health Insurance, Home Care, In-Home Sales, Inside Sales, Leadership, Needs Assessment, Nursing, Sales, Sales Operations, Sales Support, Training/Teaching, Vision Plan
LOCATION
Merrillville, IN
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Are you a driven, empathetic sales professional who thrives in a fast-paced environment and wants to make a meaningful impact?


We’re a family-owned home care company with a long track record of excellence—including 9 consecutive Caring.com Super Star Awards—and we’re looking for an Inside Sales Representative (Home Care Advisor) to be the first point of contact for families seeking care.


This is a high-impact role where your responsiveness, communication skills, and persistence directly help families get the care they need.


Why Join Us?


- Family-owned company with strong values and leadership experience as caregivers


- 9x Caring.com Super Star Award winner


- Clinical support with a nurse on staff guiding care and training


- Mission-driven culture: we care for clients like family


- Clear growth paths into outside sales, operations, or care coordination


What You’ll Do


- Respond to inbound inquiries quickly (goal: within 1 hour during business hours)


- Conduct discovery calls to understand needs, urgency, and fit


- Convert leads into scheduled in-home consultations (Living Room Visits)


- Manage a high-volume pipeline (200–300 active leads/month) in Zoho CRM


- Execute consistent follow-up via phone, text, and email


- Maintain detailed notes and next steps for every lead


- Support outside sales reps and broader sales efforts as needed


- Ensure smooth handoff to care and operations teams

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

About the Company

R

Right at Home Merrillville, IN