Inside Sales Representative - Aerospace Manufacturing - Menomonee Falls, WI

Ace Precision is an internationally recognized supplier to the Aerospace, Power Generation, Defense and Space industries. We are proud of our wide range of advanced capabilities and our highly skilled staff who come together to achieve amazing results. Are you interested in joining a growing team with a culture of excellence, innovation, and quality? If so, apply today and watch your career take flight!

ABOUT THE ROLE:

At Ace Precision, we manufacture mission-critical components for the aerospace industry-where precision, responsiveness, and strong customer partnerships are essential. As an Inside Sales Representative, you will play a key role in building and maintaining customer relationships while supporting sales growth from within the organization. This role blends customer engagement, sales strategy, and administrative support to ensure a seamless experience for both existing and prospective customers.

WHY YOU'LL LOVE WORKING HERE:

If you're an Inside Sales Representative who excels at keeping projects organized and supporting cross-functional teams, you'll thrive in our fast-paced, innovation-driven workplace.

• Be part of a company that supports the aerospace industry-where your work has real impact
• Collaborative culture with strong partnerships across sales, supply chain, and operations
• Opportunity to grow your career in sales, customer engagement, and advanced manufacturing
• Fast-paced environment that values initiative, responsiveness, and continuous improvement
• A workplace committed to quality, safety, and doing things the right way

WHAT YOU WILL DO:

• Build and maintain professional relationships with customers by providing responsive, knowledgeable support
• Serve as a primary point of contact for customer inquiries, ensuring timely and effective resolution of concerns
• Collaborate with internal teams to expedite orders and ensure customer requirements are met
• Enter, update, and confirm customer orders and process customer quotes within the system
• Communicate Ace Precision's capabilities and value proposition in a professional and compelling manner
• Lead and manage sales activities for existing product lines, including sales, marketing, and customer support
• Support development and execution of web-based sales and marketing campaigns
• Assist in evaluating and improving customer service processes to enhance customer satisfaction
• Provide administrative support to the sales department as needed
• Ensure compliance with Ace Precision's Quality Management System and sales procedures
• Follow all safety policies and complete required documentation accurately and on time
• Contribute to team success by supporting additional initiatives as needed

WHAT YOU'LL BRING:

• Bachelor's degree in Marketing, Business Management, or related field with minimum or 2 years of inside sales or customer service experience in a manufacturing environment or a combination of equivalent experience
• Strong communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Problem-solving mindset with a focus on customer satisfaction and responsiveness
• Experience with ERP systems or CRM tools (preferred)
• High level of professionalism, organization, and attention to detail
• Reliable attendance and strong work ethic

GREAT BENEFITS:

• Competitive pay
• Comprehensive benefits package: Medical, Dental, Vision, Short-Term & Long-Term Disability, and Life Insurance
• 401(K) Match up to 8%
• A Work-Life Balance
• Paid Vacation & Personal Time, and 9 Paid Holidays
• Paid Parental Leave
• Wellness Program Reimbursements
• Employee Assistance Program
• Tuition Reimbursement
• Company meals, events, and parties!

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.