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Inside Sales Quoting Specialist

DMH USA Inc.

Cleveland, Ohio

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JOB DETAILS
SALARY
$24–$30
LOCATION
Cleveland, Ohio
POSTED
30+ days ago
Job Description Summary:
The Inside Sales Quoting Specialist is responsible for managing the entire quoting process from customer inquiry to order, ensuring smooth coordination and timely execution. 

Responsibilities:
Join DMH-USA, a trusted partner of Freudenberg Sealing Technologies, in an exciting role as Inside Sales Quoting Specialist. The person in this position is responsible for managing the entire quoting process from customer inquiry to order, ensuring smooth coordination and timely execution. By supporting pricing negotiations, handling contract requests, and leading sampling processes, this role drives customer satisfaction and operational efficiency.

  • Enable smooth order flow: Manage the entire quoting process from RFQ to order, ensuring timely and accurate support for outdoor sales and internal coordination.
  • Be the first point of contact: Receive customer inquiries, enter them into the system, and request cost estimates from relevant departments to keep projects moving.
  • Secure competitive deals: Support account managers in pricing negotiations and lead negotiations for your own assigned accounts to maximize profitability.
  • Ensure contract accuracy: Enter new contract requests, review details in alignment with account managers, and coordinate with the Contract Management team for compliance.
  • Accelerate product adoption: Lead the sampling quoting and ordering process from RFQ through to purchase order entry, ensuring customers receive what they need quickly.
  • Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
  • Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
  • Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
  • Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities. 
 
Qualifications:
  • Bachelor’s Degree in Relevant Field; Mechanical Engineering degree preferred or compensating years of experience
  • 2 years or more of Industry-relevant professional experience
  • Knowledge in Sealing Technology; Fluid Technology; Hydraulic Systems; Plastics & Elastomer Technology
  • Experience in selling technical solutions, value engineering, and value-added solutions in the sealing industry
  • Experience in technical consultancy in related industries (e.g., Steel Mills, Hydraulic Cylinder Repairs, Rolling Mills) preferred but not required
  • Relevant certifications, system experience, and training
  • Professional-Level English language skills preferred

Hourly Rate: $24.00 – $30.00 per hour (final offer within this range based on skills, experience, and internal equity)

Job Families for Job Profiles:
Internal / Inside Sales

Time Type:
  • Full time
  • Hourly

Primary Location:
  • Warrensville Heights, OH
  • Onsite 

Scheduled Weekly Hours:
40

About the Company

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DMH USA Inc.