Technical Inside Sales Representative
We are seeking an experienced
Technical Inside Sales Representative to support outside sales teams, manufacturers, and customers. The ideal candidate has
13+ years of inside sales or customer service experience, strong attention to detail, and the ability to manage a high volume of quotes, orders, and customer interactions in a fast-paced environment.
Responsibilities
Prepare accurate proposals, quotes, and pricing for customers and sales representatives.
Provide technical product information and recommend equipment based on customer needs.
Support order entry, order changes, and post-order customer service.
Work closely with outside sales, manufacturers, and customers to ensure timely and accurate information.
Manage customer issues, returns, credits, and warranty requests.
Read and interpret mechanical drawings and technical specifications.
Build strong customer relationships and support long-term customer satisfaction.
Qualifications
13+ years of inside sales, technical sales, or customer service experience.
Strong organizational skills and exceptional attention to detail.
Excellent communication and problem-solving skills.
Ability to multitask and work efficiently in a fast-paced environment.
Technical aptitude and ability to learn product applications.
Ability to read mechanical drawings and technical specifications preferred.
4-year degree preferred; 2-year degree considered.
Great opportunity for an experienced inside sales professional who enjoys working with customers, technical products, and a collaborative sales team.