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Inside Sales / Customer Service

Careerpaths NW

Lynnwood, WA(remote)

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JOB DETAILS
SALARY
$20–$22 Per Hour
SKILLS
Customer Conversion, Customer Relations, Customer Support/Service, ERP (Enterprise Resource Planning), Editing, Google Chrome Browser, Health Plan, Inside Sales, Microsoft Dynamics NAV, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Order Processing, Sage CRM, Sales, Slack, Team Player, Telephone Skills, Work From Home
LOCATION
Lynnwood, WA
POSTED
1 day ago
  • admin
  • January 8, 2026

Customer Service , Entry Level , Industrial , Sales , Seattle , Seattle Customer Service , Seattle Entry Level , Seattle Industrial , Seattle Sales

Compensation: $20-$22/hr DOE

Location: Lynnwood, WA

Our client is a pioneering manufacturer of institutional-grade cabinet locks in North America. They provide a comprehensive range of keyways and cabinet lock solutions tailored for commercial and institutional facilities. As an employee, you will enjoy full medical benefits, a 401k with 2% match, and 9 paid holidays. They are currently seeking an Inside Sales / Customer Service professional to serve as the primary point of contact for their customers, ensuring industry-leading service that consistently exceeds expectations.

Inside Sales Job Responsibilities

Phone

  • Answer incoming phone calls and assist customers with order or product-related questions.
  • Convert customer inquiries into sales opportunities.
  • Relay pertinent information to the appropriate team members (engineering, sales, etc.).
  • Build and maintain strong relationships with customers.

Computer

  • Develop proficiency with internal software programs including Microsoft Dynamics NAV (ERP), Outlook, Word, Excel, Sage ACT (CRM), Slack, Google Chrome, Notion, and others.
  • Enter orders in NAV quickly, completely, and accurately. Use NAV to check stock levels, part numbers, existing order status, tracking information, estimated lead times, etc.
  • Utilize Outlook to communicate with customers, team members, and vendors.
  • Engage in basic use of Word and Excel for viewing and editing existing documents or creating new ones.
  • Acquire knowledge of the company website and online resources for personal use in learning the product line and assisting customers with their queries.

Qualifications

  • Previous inside sales and/or customer service experience.
  • A willingness to assist customers with problems, challenges, and opportunities.
  • A commitment to punctual attendance in an office environment (this is not a work-from-home position).
  • A team player mentality.
  • Demonstrable understanding of order-entry software, basic Microsoft Office product knowledge, etc.
  • Must pass pre-hire drug and nicotine tests.

If you are a motivated individual who thrives in a fast-paced environment and is committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

To apply, submit your application below, send your resume to careers@careerpathsnw.com, or call 425.968.9000.

Not what you're looking for? Check out our other jobs in Seattle , Seattle Industrial jobs , and Seattle Sales jobs , or send us your resume to find a job that fits your needs.

About the Company

C

Careerpaths NW