Inside Sales Coordinator (Commercial Division)

This is a 100% onsite role in Grafton, WI.Candidates must be able to commute daily; remote work is not available.

Candidates must be authorized to work in the United States. Visa sponsorship is not available for this role.

About Yamato: Yamato is a global leader in advanced weighing, filling, and inspection solutions, with a legacy dating back to 1920. The company manufactures weighing technology used in heavy industrial and food applications.

Learn more at YamatoAmericas.com

Yamato Corporation Offers Exceptional Employee Benefits

At Yamato Corporation, we prioritize the well-being of our employees. As a valued member of our team, you can expect:

• Comprehensive Health Benefits: We provide 100% company-paid premiums for health, dental, and vision coverage, along with life insurance and both short- and long-term disability options. Your health is important to us, and we are committed to supporting it.
• 401(k) with Company Match & Immediate Vesting: Eligibility for our 401(k) plan begins the first day of the month following 30 days of service, with a 4% company match on employee contributions of 5% or more. Best of all, you are fully vested in the employer match from day one.
• Generous Paid Time Off (PTO): We understand the importance of work-life balance. Our employees accrue 18 days of PTO each calendar year, allowing you to rest, recharge, and focus on what matters to you most.
• PTO Carryover Benefits: Enjoy flexibility with our PTO carryover policy, which allows a portion of unused PTO to be carried over into the following year, providing you with additional time off when needed.
• 10 Company-Paid Holidays: Celebrate and unwind with 10 paid holidays each calendar year, ensuring you have time to relax and enjoy life outside of work.

JOB FUNCTION:

Responsible for supporting the National Sales Manager in driving sales of Yamato Commercial (retail tabletop) scales within North America and Canada. This role focuses on providing sales operations support, supporting lead follow-up activities, and executing prospecting efforts to generate new business opportunities. The Inside Sales Coordinator plays a key role in strengthening dealer relationships, re-engaging lapsed accounts, and supporting overall sales growth and market share objectives.

ESSENTIAL FUNCTIONS:

Duties and responsibilities include the following, although other duties may be assigned:

• Sales Support & Coordination: Provide day-to-day administrative and operational support to the National Sales Manager, including preparing reports, coordinating meetings, and assisting with sales initiatives.
• Lead Management & Follow-Up: Manage inbound and outbound leads, ensuring timely follow-up and proper qualification. Track and update lead status within CRM (Salesforce) to support pipeline visibility and conversion.
• Prospecting & Business Development: Conduct outbound prospecting activities, including outreach to lapsed dealers and inactive accounts, to generate new sales opportunities and re-engage relationships.
• CRM Management & Data Integrity: Maintain accurate and up-to-date customer and opportunity records in Salesforce. Support adherence to defined sales processes and standard operating procedures (SOPs).
• Sales Reporting & Analysis: Assist in preparing sales reports, presentations, forecasting updates, and KPI tracking to support data-driven decision-making.
• Dealer & Customer Support: Serve as a backup resource for dealer inquiries, providing product information, pricing support, and coordination with internal teams to ensure timely responses and high customer satisfaction.
• Cross-Functional Collaboration: Work closely with marketing, customer support, product management, and other teams to align on campaigns and lead generation efforts.
• Continuous Improvement: Identify opportunities to improve sales processes, lead management, and customer engagement strategies to enhance overall efficiency and effectiveness.
• Trade Show & Industry Engagement: Represent the company at U.S. and international trade shows, customer events, and industry functions. Support pre-show outreach and post-show follow-up.

ADDITIONAL RESPONSIBILITIES:Domestic travel requirements up to 10%. Occasional weekend travel may be required.

SUPERVISORY RESPONSIBILITIES: No

QUALIFICATIONS:

• Bachelor's degree or equivalent experience preferred.
• One to three years of experience in sales, customer service, or inside sales support preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with CRM systems (Salesforce preferred) a plus.
• Positive, proactive attitude with a willingness to learn and grow within a sales organization.
• Must have a valid driver's license and be insurable.

PHYSICAL DEMANDS: While performing duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms and lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: The above is only a summary of the typical functions of this job. The responsibilities, tasks, and duties of this job may differ from those outlined in the description and that other duties, as assigned, might be part of this

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