Coaching, Customer Relations, Customer Support/Service, Health Insurance, Inside Sales, Maintenance - HVAC, Multitasking, Organizational Skills, Plan Meetings, Plumbing, Presentation/Verbal Skills, Scripting (Scripting Languages), Telesales
Inside Sales & Appointment Coordinator
Danco Heating, Cooling, & PlumbingWaco, TX
Compensation & Schedule
- $19.00 - $24.00 per hour base + performance pay
- $50,000 - $75,000+ annual earning potential
- Up to $1,500 Sign-On Bonus
- Monday - Friday, 9:00 AM - 6:00 PM (No evenings or weekends)
Why Join Danco?
Danco Heating, Cooling, & Plumbing is seeking a driven and personable Inside Sales & Appointment Coordinator to join our growing team. This is an ideal role for someone who enjoys phone-based sales, building customer relationships, and earning more through performance in a structured, supportive environment.
What Sets This Role Apart
- Unlimited performance-based earnings on top of your base pay
- Clear career progression with multiple advancement levels
- Consistent weekday schedule with excellent work-life balance
- Ongoing training, coaching, and team recognition
- Positive, goal-oriented workplace culture
Key Responsibilities
- Handle a high volume of inbound and outbound calls professionally
- Schedule service calls, maintenance plans, and replacement appointments
- Follow proven call scripts and objection-handling techniques
- Build trust with customers and provide excellent service
- Accurately log all interactions and activities in ServiceTitan
- Consistently meet and exceed daily and monthly performance goals
Qualifications
- Previous experience in customer service, inside sales, or call centers is preferred
- Excellent verbal communication and active listening skills
- Motivated by targets and performance-based incentives
- Strong organizational skills and ability to multitask
- HVAC or home services experience is a big plus
Benefits
- Up to $1,500 sign-on bonus for qualified candidates
- Medical insurance with employer contribution
- Dental, Vision, and Disability coverage
- 401(k) with Company Match
- Paid Vacation and Holidays
- Paid Training & Professional Development
- Company uniforms provided
If you're a confident communicator who wants a stable weekday position with strong earning potential and room to grow, Danco is the right place for you.
NO PHONE CALLS OR IN-OFFICE INQUIRIES. All candidates must apply online.
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Danco Heating, Cooling & Plumbing