Inside Sales Account Manager

Job Title: Inside Sales Account Manager
Location: Currie, North Carolina, United States
Contractor Work Model: Onsite – onsite

Responsibilities

• Manage quoting, order entry, follow-up, and customer documentation
• Maintain timely communication with customers regarding inquiries, orders, and delivery timelines
• Coordinate customer requirements across internal departments
• Support order tracking, reporting, and CRM updates
• Build strong customer relationships and support business development activities
• Identify workflow improvements to enhance customer experience and operational efficiency
• Support trade shows and customer engagement initiatives

Requirements

• 5+ years of inside sales, account management, or customer-facing experience
• Strong written and verbal communication skills
• Detail-oriented with strong organizational and multitasking abilities
• Experience working in fast-paced, customer-driven environments
• Proficient with Microsoft Office (Excel, Word, Outlook)

Preferred Experience:

• CRM systems such as Salesforce or HubSpot
• Lean or continuous improvement exposure
• Manufacturing, industrial, or nuclear industry experience
• Sales operations or process improvement experience

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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