Inside Sales Account Executive

Job Summary

Professional Security Alliance (PSA), the world's largest consortium of security and audio-visual systems integrators, is seeking an Inside Sales Account Executive to support PSA members within an assigned territory and drive utilization of PSA procurement programs. This role works closely with the Outside Sales Representative to help PSA members purchase products through PSA by delivering responsive service, competitive pricing, and access to PSA technology partners. The Inside Sales Account Executive supports member purchasing teams by assisting with pricing requests, connecting members with PSA technology partners, facilitating quotes and demonstrations, and ensuring members experience the operational benefits of working through PSA.

Success in this role requires strong communication skills, responsiveness, attention to detail, and the ability to manage multiple member requests in a high-responsiveness environment. This position provides a potential development path into a Territory Sales role.

We offer a competitive salary and comprehensive compensation package including base salary plus commission, medical, dental, vision, life insurance, 401(k) with match and safe-harbor contribution, flexible spending accounts, tuition reimbursement, paid parental leave, and PTO for qualifying employees. Employees working from the corporate headquarters enjoy a professional business-casual environment.

Salary Range: $50-$60K base salary plus commission with On-Target Earnings of $75K, uncapped.

Essential Functions

• Assist PSA members with pricing requests, quotes, product availability inquiries, and vendor coordination to support order placement through PSA.
• Work closely with Outside Sales to support territory growth and increase purchasing activity through PSA.
• Serve as a primary inside resource for member purchasing teams, ensuring they receive responsive service and clear access to PSA technology partners and programs.
• Qualify inbound member inquiries and connect members with appropriate PSA technology partners when product expertise or support is needed.
• Promote PSA programs and proactively engage members to increase utilization of PSA technology partners and procurement services.
• Coordinate product demonstrations, training opportunities, and educational sessions for PSA members.
• Maintain accurate records of member engagement, opportunities, and activities within PSA's CRM system.
• Collaborate with internal PSA departments to ensure members receive timely service and support.
• Develop a working knowledge of PSA technology partner solutions, programs, and value-added services.
• Participate in PSA events, member meetings, and territory sales initiatives.

What Success Looks Like

In this role, success will be measured by:

• Growth in purchasing activity through PSA within the assigned territory
• Responsiveness and service quality provided to PSA member purchasing teams
• Increased member utilization of PSA technology partners and programs
• Effective collaboration with the Outside Sales Representative to support territory growth
• Accurate tracking of member engagement and opportunities within PSA systems

Experience Requirements

• 2-5 years of inside sales, account management, channel sales, or distribution sales experience.
• Experience in electronic security; access, video, fire/life safety, or professional AV, is preferred.
• Experience in distribution inside sales or manufacturer representative sales support is highly valued.
• Strong communication & phone skills with the ability to build relationships with member purchasing teams.
• Ability to manage multiple member requests, priorities, and follow-ups in a fast-paced environment.
• Experience working with CRM systems (NetSuite preferred).
• Strong organizational skills with consistent follow-through.

Ideal Background

Candidates who succeed in this role often come from:

• Inside sales roles within electronic security or AV distribution
• Manufacturer representative firms supporting integrator sales
• Technical product sales support roles in security or AV markets
• Purchasing or account support roles within systems integrators

Personal Characteristics

• High integrity and professionalism.
• Strong member-service mindset with the ability to build trust and long-term relationships.
• Ability to manage multiple priorities while maintaining responsiveness and attention to detail.
• Strong organizational and time-management skills.
• Ability to work effectively both independently and within a team environment.
• Positive attitude and ability to perform in a high-responsiveness environment.
• Comfort working in a member-owned cooperative environment that balances member and technology partner relationships.

Travel

Occasional travel to PSA events, member meetings, and industry events several times per year.

Position Type/Expected Hours of Work

Some flexibility in hours is allowed; however, employees must generally be available during core business hours of 8:00 a.m. - 5:00 p.m. MT, depending on territory assignment.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this job, the employee is regularly required to sit, use hands, talk, and hear. Occasional lifting of office materials up to 25 pounds may be required. Vision abilities required include close vision, distance vision, peripheral vision, and ability to adjust focus.

Additional Information

This job description does not state or imply that these are the only duties to be performed by the employee. Employees may be required to perform other job-related duties as requested by management. Management reserves the right to revise or update this job description at any time.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

About PSA Security

PSA is the world's largest consortium of professional systems integrators serving the security, life safety, and audio-visual markets. PSA members operate more than 500 branch locations, employ over 7,500 industry professionals, and collectively generate more than $5 billion annually in system installations.

PSA operates as a member-owned cooperative, providing integrators with access to preferred vendor pricing, financial programs, education, networking opportunities, and operational services designed to help member companies grow and succeed.

The PSA Network elevates the industries we serve by providing members exceptional education, networking, services and connections with technology partners. Be the rising tide!