Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
The Inside Partner Sales Manager (IPSM) is responsible for engaging, educating, and enabling the assigned Indirect Channel Partners and Technology Solutions Distributors (TSDs) to promote and sell Comcast Business services. Responsible for developing and implementing strategies for marketing and selling the Comcast Business Solutions Portfolios through the indirect distribution channel. Remotely manages ongoing relationships with agent partners. Drives revenue and ensures the indirect channel partners are positioning Comcast Business solutions to end-user customers. This is an individual contributor role that does not have direct responsibility for supervision or performance.
This is a virtual role supporting partners in the central, mountain, and western regions of the US with up to 25% travel annually.
Job Description
Core Responsibilities
- Drives incremental monthly sales as an inside sales resource to meet or exceed budget objectives with 20 - 25 indirect channel partners in a given market or region who are sub agents of a master agent or direct agents/partners.
- Remotely recruits, trains, and supports the partner community to position the entire suite of Comcast Business solutions.
- Serves as liaison to assigned channel partners concerning any sales related issues and escalations.
- Responsible for interacting with the local market leadership to discuss sales activities, sales strategies, and escalations in the region or division.
- Works closely with Partner Sales Managers and Directors on regional market initiatives and partner recruitment events.
- Exercises judgement and discretion in negotiating deal pricing with agents and partners.
- Collaborates with internal teams such as sales engineering, finance, etc. to provide exceptional client service to the partner and the customer.
- Educates partners on the Comcast Business portfolio and provides consultative guidance on solutions.
- Serves as liaison to channel partners with regards to any sales related issues.
- Ensures consistent completion of product install by partnering with regions relative to survey, order acceptance, construction process and post-sale process.
- Provides accurate and detailed weekly forecast funnel via Salesforce CRM.
- Consistently applies sound judgment and discretion in managing matters of significance and achieving business objectives.
- Maintains dependable attendance and schedule flexibility, including availability to work evenings, weekends, and varied hours as required to meet business needs.
- Contributes to the success of the organization by undertaking additional responsibilities and special projects as assigned.
Preferred Qualifications
- 1 - 3 years of experience managing indirect channel partner sales relationships.
- Keen knowledge of the telecommunications industry and I/P packet-switched technology.
- Understanding of data, voice and video applications and Integrated Access Devices.
- Comprehension of WAN, CPE and LAN architecture and topology.
- Knowledgeable of the OSI mode l with emphasis on layer 2 & 3 technology and construction necessary for diverse builds.
- Ability to build effective internal relationships with regional resources in order to support the partners.
- Excellent oral and written communications skills.
- Possess Technical Skills related to Commercial Applications (routers and networking desired).
- Team player, able to handle ambiguity, anticipate and react to changes quickly (flexible with hours and duties).
- Ability to quickly make decisions independently.
- Up to 25% National and Regional travel annually.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Channel Sales, Increase Sales, Sales, Strategy Development, Taking Initiative
Compensation
Primary Location Pay Range: $73,125.00 - $84,375.00
This job can be performed in Colorado with a Pay Range of $73,125.00 - $88,392.86
Targeted Commission: $45,000.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.