Inside Counter Sales Representative

Job Description:

Now hiring for an Inside Counter Sales Representative

Location: Abilene, TX

Pay Rate: $13.00 per hour | 7:30 AM-4:30 PM | Monday-Friday

Got People Skills? Turn Them into Paychecks

Looking for Inside Counter Sales Representative jobs in Abilene where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Inside Counter Sales Representative Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Inside Counter Sales Representative Experience Requirements

• Strong verbal and written communication skills.
• Excellent interpersonal skills with the ability to build and maintain customer relationships.
• Solid customer service mindset with problem-solving abilities.
• Strong attention to detail and organizational skills.
• Basic knowledge of sales techniques and business math.
• Familiarity with building materials, construction, or related industries is preferred (but not required).
• Ability to operate a computer, calculator, and inventory systems.
• Must be able to work in both office and warehouse/outdoor environments with temperature variations.

Inside Counter Sales Representative Responsibilities

• Represent the company in a professional, customer-focused manner, both in person and over the phone.
• Collect customer product needs, design specifications, and act as liaison between purchasing, production, technical/design staff, and the customer.
• Respond to inquiries regarding product selection, orders, pricing, complaints, delivery scheduling, and follow-ups.
• Provide accurate and complete material take-offs for residential, rural, industrial, and commercial projects.
• Generate sales opportunities through research on client needs, industry competition, and product features/benefits.
• Accurately process customer orders, price quotes, invoices, work orders, and sales tickets in the system.
• Coordinate the purchase of special-order products, including gathering pricing, specifications, and availability.
• Monitor and maintain stock levels in both the sales floor and stockroom.
• Collaborate with outside sales representatives to ensure customer satisfaction and repeat business.
• Participate in company-provided training to strengthen sales techniques and expand product knowledge.
• Uphold all safety procedures, attend safety meetings, and contribute to a safe work environment.

Inside Counter Sales Representative Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.
• Willingness and ability to stand and walk frequently, and lift/carry up to 25 lbs. regularly (and occasionally up to 80 lbs.).

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"The recruiter I worked with was very nice and understanding. They helped me find the job that was best for me." Staffmark Associate

Good vibes, good pay, good people. Join us - Apply here.

What You Will Do

As an Inside Counter Sales Representative, you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

A Inside Counter Sales Representative helps build strong customer relationships by providing responsive service, clear communication, and effective problem resolution. This role requires patience, professionalism, and the ability to remain organized while managing multiple customer interactions.

The Inside Counter Sales Representative supports business operations by documenting information accurately, coordinating with coworkers, and ensuring customer needs are addressed efficiently. Strong communication and listening skills are essential for success.

This profession is well suited for individuals who enjoy helping people and creating positive service experiences.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.