Business Skills, Business Solutions, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, HVAC, Inside Sales, Interpersonal Skills, Order Picking/Packing, Order Processing, Organizational Skills, Problem Solving Skills, Product Demonstration, Product Support, Regional Sales, Retail, Sales, Shipping/Receiving, Team Player, Time Management, Training/Teaching, Vendor/Supplier Relations, Vision Plan, Warehousing, Wholesale Industry
LOCATION
Cincinnati, OH
POSTED
30+ days ago
HVAC Counter Sales Specialist
Allied Supply Company - Cincinnati, OH
Full-Time | Competitive Pay + Profit Sharing
About Allied Supply Company
Allied Supply Company is a family-owned distributor serving the HVACR and air filtration industries for more than 90 years. We are committed to providing exceptional customer service, supporting our employees'' growth, and building long-term relationships with customers and vendor partners.
Position Summary
Allied Supply Company is seeking a motivated and customer-focused HVAC Counter Sales Specialist to join our Cincinnati team. This role supports customers by processing orders, providing product recommendations, and ensuring a positive customer experience. The ideal candidate enjoys working with people, solving problems, and learning technical products in a fast-paced distribution environment.
Key Responsibilities
Assist customers in person, by phone, and through email
Process sales orders, quotes, returns, and inquiries accurately
Recommend products based on customer needs and applications
Support customers with product information and order status updates
Follow up on quotes and open orders
Coordinate with vendors, warehouse personnel, and other departments to ensure timely fulfillment
Support inventory activities, including receiving, stocking, and order pulling as needed
Maintain a clean, organized, and professional sales counter area
Resolve customer concerns in a timely and professional manner
Qualifications
Previous experience in customer service, sales, retail, wholesale distribution, or a related field preferred
Experience working with contractors, maintenance professionals, or trade customers is a plus
Strong communication and interpersonal skills
Mechanical aptitude and willingness to learn technical products
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Basic computer skills and ability to learn business software systems
Benefits
Profit sharing program
Medical, dental, and vision insurance
Paid time off and paid holidays
Stable, long-established company with opportunities for career growth and advancement
Training and development opportunities
What Success Looks Like
Provides excellent customer service and builds strong customer relationships
Accurately processes orders and resolves issues efficiently
Demonstrates product knowledge and a willingness to learn
Contributes to branch sales goals and overall team success
Maintains a positive, professional attitude in daily interactions
Allied Supply Company is an Equal Opportunity Employer.