Infusion Medical Assistant

Kassouf Healthcare Solutions, LLC

Opelika, Alabama

JOB DETAILS
SALARY
$17
SKILLS
Administrative Skills, Basic Life Support (BLS), Calendar Management, Clinical Assessment, Clinical Information, Clinical Study Publications, Clinical Support, Communication Skills, Detail Oriented, Documentation, Electronic Medical Records, Gastroenterology, High School Diploma, Immunology, Injections, Interpersonal Skills, Intramuscular Injections, Intravenous Therapies, Inventory Levels, Inventory Management, Leadership, Maintain Compliance, Medical Assistance, Medical Coding, Medical Products, Medical Record System, Medical Records, Medical Terminology, Medical Treatment, Medications, Multitasking, Nursing, Oncology, Operational Support, Organizational Skills, Outpatient Care, Patient Admissions, Patient Care, Patient Care Authorizations, Patient Confidentiality, Patient Education, Problem Solving Skills, Quality Assurance, Quality Management, Regulatory Compliance, Rheumatology, Team Player, Time Management, Treatment Plan
LOCATION
Opelika, Alabama
POSTED
2 days ago
Our growing rheumatology practice is seeking a compassionate and detail-oriented InfusionMedical Assistant to join our team. This role combines traditional medical assistant responsibilities with specialized infusion support, providing high-quality care to patients receiving biologic infusion therapies for rheumatologic conditions.
The ideal candidate is patient-focused, organized, and comfortable working in a fast-paced specialty environment. This individual will support providers, nursing staff, and infusion operations while ensuring a safe, efficient, and positive patient experience throughout the treatment process.

Essential Responsibilities: 
Patient Care & Clinical Support: 
  • Greet patients, verify demographics, and assist with patient intake.
  • Obtain and document vital signs, pain assessments, medication histories, and other clinical information in the Electronic Medical Record (EMR).
  • Prepare exam rooms and infusion treatment areas prior to patient appointments.
  • Administer intramuscular injections and assist with other clinical procedures within scope of practice.
  • Assist providers and clinical staff with patient care needs and treatment coordination.
  • Educate patients regarding treatment plans, medications, injection techniques, and follow-up instructions.

Infusion Suite Responsibilities: 
  • Prepare infusion space, equipment, and supplies for scheduled treatments.
  • Assist with infusion setup and IV preparation support as permitted within scope of practice.
  • Monitor patients during infusion treatments and promptly communicate any adverse reactions or patient concerns to nursing staff and providers.
  • Ensure patient comfort and provide exceptional support throughout the infusion process.
  • Maintain accurate treatment documentation and update patient records throughout therapy visits.
  • Coordinate patient flow within the infusion suite to support efficient operations.

Care Coordination & Administrative Duties: 
  • Coordinate laboratory orders, imaging requests, and other provider-directed testing.
  • Assist with specialty medication workflows, including prior authorizations and treatment scheduling.
  • Maintain accurate clinical documentation and support coding requirements as directed.
  • Support patient scheduling, appointment management, and ongoing care coordination.

Compliance & Inventory Management: 
  • Maintain a clean, organized, and compliant clinical and infusion environment.
  • Follow all infection control, safety, OSHA, HIPAA, and clinic policies and procedures.
  • Monitor inventory levels of infusion medications, supplies, and clinical materials; communicate shortages to leadership.
  • Participate in quality improvement initiatives and maintain regulatory compliance standards.

Qualifications: 
  • High school diploma or equivalent required.
  • Current CMA, RMA, or CCMA certification preferred.
  • Current BLS certification preferred.
  • Previous experience as a Medical Assistant in a specialty or outpatient clinic preferred.
  • Experience in infusion therapy, rheumatology, gastroenterology, oncology, immunology, or other specialty infusion settings strongly preferred.
  • Experience working with Electronic Medical Record (EMR/EHR) systems required.
  • Knowledge of medical terminology, clinical documentation, and patient care procedures.
  • Familiarity with specialty medication prior authorizations and biologic therapies preferred.

Skills & Competencies: 
  • Strong observational skills with the ability to recognize and escalate patient concerns promptly.
  • Exceptional attention to detail and clinical documentation accuracy.
  • Compassionate, patient-centered approach to caring for individuals with chronic conditions.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to multitask and adapt in a fast-paced clinical environment.
  • Team-oriented mindset with a proactive approach to problem-solving.
  • Commitment to maintaining patient confidentiality and regulatory compliance.

Why Join Our Team?
  • Work closely with patients receiving life-changing specialty therapies.
  • Be part of a collaborative and supportive rheumatology team.
  • Gain specialized experience in infusion therapy and biologic treatments.
  • Opportunity for professional growth within a growing specialty practice.
  • Meaningful work helping patients manage chronic autoimmune and inflammatory conditions.

About the Company

K

Kassouf Healthcare Solutions, LLC