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Infrastructure & Technology Manager

Americhem

Cuyahoga Falls, OH

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JOB DETAILS
SKILLS
Analysis Skills, Asset Management, Automation, Budgeting, Business Continuity Planning (BCP), CCNP - Cisco Certified Network Professional, CISM - Certified Information Security Manager, CISSP - Certified Information Systems Security Professional, Cloud Computing, Coaching, Communication Skills, CompTIA Security+, Computer Science, Computer Security, Continuous Improvement, Cost Control, Customer Support/Service, Direct Response Advertising, Disaster Recovery, Documentation, Emerging Technology, Endpoint Security, Firewalls, High Availability, ISO (International Organization for Standardization), ITIL (IT Infrastructure Library), Identity Data Management, Incident Response, Information Technology & Information Systems, Internet Security, Leadership, Maintain Compliance, Management of Information Systems/Technology (MIS), Microsoft Windows Azure, Microsoft Windows Server, Multitasking, Network Routing, Network Security, Onboarding, Operational Improvement, Organizational Skills, Penetration Testing, People Management, Performance Metrics, Polymers, Problem Solving Skills, Process Improvement, Project/Program Management, Regulatory Compliance, Remote Access, Risk Analysis, Risk Management, Root Cause Analysis, Scripting (Scripting Languages), Security Monitoring, Service Delivery, Service Level Agreement (SLA), Team Lead/Manager, Technical Leadership, Technical Support, Technical Writing, Time Management, U.S. National Institute of Standards and Technology (NIST), Vendor/Supplier Management, Virtualization
LOCATION
Cuyahoga Falls, OH
POSTED
7 days ago
Infrastructure & Cybersecurity Manager

Americhem is a globally recognized designer and manufacturer of custom color masterbatch, functional additives, engineered compounds, and performance technologies. Our business is built around delivering Performance, Solutions, and Trust through close collaboration with customers seeking to optimize their polymer products. All of our products are backed by complete technical support that ensures quality, reliability, and value.

We are seeking an Infrastructure & Cybersecurity Manager who will be responsible for leading the design, operation, and continuous improvement of Americhem's global IT infrastructure and cybersecurity environment. This role will oversee both on-premise and cloud-based systems while ensuring a strong security posture across the organization.

An experienced, strategic, and hands-on leader with the ability to manage complex environments, lead teams, and drive technology initiatives while maintaining operational excellence is critical to success in this role.

Responsibilities
  • Develop and execute a multi-year infrastructure and cybersecurity roadmap aligned with business objectives
  • Oversee global infrastructure including network, servers, cloud platforms (Azure), endpoints, and collaboration systems
  • Ensure high availability, scalability, performance, and resilience of all IT systems
  • Lead cloud strategy, including hybrid architecture, governance, and cost optimization
  • Establish and maintain disaster recovery and business continuity plans, including testing and documentation
  • Develop and maintain cybersecurity programs, policies, and standards to protect company systems and data
  • Lead vulnerability management, risk assessments, penetration testing, and remediation efforts
  • Oversee endpoint security, network security, identity management, and monitoring solutions
  • Direct incident response activities and lead root cause analysis
  • Ensure compliance with regulatory, customer, and industry security requirements
  • Provide leadership and direction to infrastructure and service desk teams
  • Establish and monitor SLAs and KPIs to ensure high-quality IT service delivery
  • Drive continuous improvement using ITIL-based processes (incident, problem, change, and asset management)
  • Oversee onboarding/offboarding processes and IT asset lifecycle management
  • Promote automation, standardization, and process efficiency across IT operations
  • Manage IT projects, vendors, and external partners to ensure successful delivery of initiatives
  • Provide escalation support for complex technical issues and participate in architecture and system design
  • Contribute to scripting, automation, and technical documentation
  • Serve as a technical advisor to IT leadership on emerging technologies and risk mitigation strategies
Qualifications
  • Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field required
  • Advanced degree or certifications (CISSP, CISM, CCNP, Azure, Security+, ITIL) preferred
  • 7+ years of progressive IT infrastructure experience
  • 3–5 years of leadership or supervisory experience
  • Experience managing hybrid environments (on-premise and Azure cloud)
  • Proven experience leading cybersecurity programs, including risk management and incident response
  • Experience with ITIL-based service management and service desk operations
Skills
  • Strong knowledge of Windows Server, virtualization, Microsoft 365, Azure, and identity platforms (AD/Entra ID)
  • Experience with enterprise networking, firewalls, routing, and secure remote access
  • Working knowledge of cybersecurity frameworks (NIST, CIS Controls, ISO 27001)
  • Strong project and vendor management capabilities
  • Financial acumen, including budgeting and cost optimization
  • Excellent analytical, problem-solving, and decision-making skills
  • Strong communication skills across technical and non-technical audiences
Additional Information
  • Travel: Up to 10–20%
Desired Qualities/Attributes
  • Strategic thinker with the ability to align technology with business goals
  • Strong leadership presence with the ability to coach and develop teams
  • Hands-on mindset with the ability to operate at both strategic and tactical levels
  • Calm and decisive under pressure, particularly during incidents
  • Strong ownership mentality with the ability to drive initiatives to completion
  • Continuous learner who stays current with emerging technologies and cybersecurity trends
  • Excellent organizational and time management skills with the ability to manage multiple priorities

About the Company

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Americhem