Infrastructure Manager (Linux/HCI/Jira-Driven Operations)

ASRC Federal InuTeq is seeking a highly capable Infrastructure Manager in Mountain View, CA to support the NASA Advanced Supercomputing (NAS) facility, home to some of the world's fastest supercomputers, including Athena, Aitken, Cabeus, and Electra. This role operates within a heavily Linux-based ecosystem, leveraging Hyperconverged Infrastructure (HCI) and Jira-based project and task management to drive operational excellence.

The ideal candidate brings a balance of people leadership, technical depth, and execution discipline, with a proven ability to manage 24x7 operations while delivering strategic infrastructure improvements.

Role Focus

• 40% Administrative Leadership
• 30% Operational Management
• 30% Project & Program Execution (Jira-driven)

Key Responsibilities:

Administrative Leadership

• Lead, mentor, and develop a team of system administrators supporting a 24x7 Linux-based (Red Hat) infrastructure environment
• Foster a mission-driven culture centered on reliability, accountability, and continuous improvement
• Plan staffing, on-call rotations, and coverage models to ensure uninterrupted operations
• Drive performance management, hiring, coaching, and career development activities
• Ensure all contractual and program deliverables are executed on time and aligned with stakeholder expectations

Operational Management

• Manage a team of 4-5 system administrators, providing day-to-day supervision, technical direction, training, documentation, and support to ensure operational excellence across virtual machines, physical servers, and end-user systems in a Linux-dominant environment
• Establish and enforce operational priorities focused on availability, performance, and system stability
• Lead incident response, outage management, and service restoration efforts
• Coordinate with stakeholders to balance risk, performance, and mission requirements
• Ensure consistent execution of patching, OS lifecycle management, and system hardening practices

Project & Program Management (Jira-Centric)

• Drive infrastructure projects using Jira for planning, tracking, and reporting across tasks, sprints, and deliverables
• Lead cross-functional initiatives involving HCI platforms, automation, monitoring, and system modernization
• Ensure transparency and accountability through well-managed backlogs, workflows, and reporting metrics
• Partner with HPC operation team, security, and stakeholders to deliver projects on time and within budget
• Promote disciplined change management (Remedy) and formal request processes

Strategic Planning & Engineering Oversight

• Provide technical and strategic oversight for:
• Linux-based platforms and services
• Hyperconverged Infrastructure (HCI) environments
• Monitoring, logging, and automation frameworks
• Define and standardize system configurations, operational procedures, and lifecycle management practices
• Identify and implement opportunities to improve efficiency, scalability, and reliability
• Ensure consistency across infrastructure stacks and operational processes

Basic Qualifications:

• U.S. Citizenship required; must be able to pass NASA background checks
• NASA background checks
• Bachelor's degree in computer science, engineering, or a related technical field (or equivalent experience)
• 7+ years supporting Linux-based, networked computing environments
• 3+ years leading technical teams in a production environment
• Strong experience with:
• Linux system administration (RHEL, Ubuntu, or similar)
• Hyperconverged Infrastructure (e.g., VMware vSAN, Nutanix, or similar)
• Automation tools (e.g., Ansible, scripting, or equivalent)
• OS patching and lifecycle management
• Proven experience managing projects using Jira or MS Project
• Experience working with vendors on technology evaluation and procurement
• Strong understanding of operational risk management and high-availability
• Excellence in Building and Managing Relationships is essential.
• The ability to establish Client Trust and Value is crucial

Preferred Qualifications:

• Experience in government or regulated environments (e.g., NASA, DoD, or federal programs)
• Programming or scripting experience (e.g., Python, Bash, C, C++, Java, Perl)
• Linux certifications
• Familiarity with ITIL-based service management practices
• Exposure to DevOps practices and infrastructure as code (IaC)
• Experience implementing monitoring and observability platforms

Why Join Us:

This role is an outstanding opportunity for IT professionals, particularly those with Linux expertise or hands‑on operations experience, to work directly within advanced, large‑scale computing environments. At ASRC Federal, you'll find strong career development, practical technical training, and the chance to support mission‑critical NASA operational systems.