At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking automation and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day.
Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. Youll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.
As an Infrastructure Lab Technician Apprentice at IBM, you will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage, or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians, and other mentors in a production and/or development hardware raised floor environment to maintain all specific hardware related to the IBM Infrastructure Group. Where applicable, you will be taught all day-to-day activities and responsibilities of a hardware raised floor environment on multiple different Infrastructure specific raised floors.
This work will be physical, hands-on in nature, with some lifting and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle workload applications. To that end, you will be trained and expected to certify via testing in all specific responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable, power, and network new hardware, as well as un-rack and pack old hardware and cabling.
What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL.
During the apprenticeship duration, you will be required to complete specific learning hours and on-the-job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.
Who you are An apprenticeship is about learning. Were seeking candidates who have the following requirements, but we know youre just getting your career started, and were committed to helping you learn and grow. If youve had some experience with data analysis or simply working in a team-oriented environment in the past, youre exactly the type of candidate were looking for.
To be successful, you need:
Whats the experience? As an apprentice, youll join with other apprentices in a local cohort. Youll go through your first few weeks together learning about IBM and the skills youll be attaining throughout your apprenticeship. Then, youll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams.
This position is not eligible for visa sponsorship. Relocation assistance is not available.
At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.
Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.