Agile Programming Methodologies, Benchmarking, Best Practices, Communication Skills, Corporate Policies, Cryptography, Customer Support/Service, Data Analysis, FTP (File Transfer Protocol), Hardware Architecture, Hardware Performance Testing, IBM Netview, IBM Rexx Programming Language, IBM VTAM (Virtual Telecommunications Access Method), IPsec (IP Security), Intrusion Detection Systems, Mainframe Computer, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Monitoring, Network Support, Operations Planning, Performance Analysis, Performance Testing, Performance Tuning/Optimization, Procedure Development, Product Support, Project/Program Management, QoS (Quality of Service), SSH (Secure Shell), SSL-TLS (Secure Socket Layer - Transport Layer Security), Secure/SSH File Transfer Protocol (SFTP), Sniffer, Software Administration, Sterling Commerce CONNECT:Direct, TCP/IP (Transmission Control Protocol/Internet Protocol), Test Data, Wireshark (Ethereal)