Infrastructure Coordinator

ARAMARK

Philadelphia, PA

JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Cross-Functional, Detail Oriented, Documentation, Equal Employment Opportunity (EEO), Follow Through, Genetics, Healthcare, Information Technology & Information Systems, Leadership, Military, Multitasking, Network Connectivity, Network System Hardware, On Site Support, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Planning, Project Tracking, Project/Program Coordination, Purchasing/Procurement, Requirements Management, Retail, Sports, Support Documentation, Technical Operations, Technical Support, Time Management, Twitter, Writing Skills
LOCATION
Philadelphia, PA
POSTED
1 day ago
**Job Description** The Infrastructure Coordinator supports the planning, coordination, and execution of infrastructure work required to enable technology deployments, mobilizations, and related field initiatives. This role works across infrastructure-only projects as well as broader deployments where infrastructure is one workstream among many. The position helps ensure that network connectivity, hardware readiness, vendor coordination, documentation, and implementation activities are completed in alignment with project requirements, timelines, and Aramark security standards. The Infrastructure Coordinator is responsible for coordinating infrastructure activities that support Aramark technology deployments, mobilizations, and field projects. This role manages infrastructure-focused workstreams such as circuit delivery, network readiness, hardware coordination, site infrastructure planning, implementation scheduling, documentation, and go-live support. The role may lead smaller infrastructure-only initiatives directly and also serves as the infrastructure support lead within larger cross-functional projects. This position works closely with Project Managers, Infrastructure Leads, vendors, LOB technology teams, procurement, field services, and operations to ensure infrastructure requirements are clearly defined, tracked, communicated, and delivered on time. Success in this role requires strong organization, attention to detail, proactive communication, and the ability to coordinate multiple moving parts across a high-volume project environment. **Job Responsibilities** Infrastructure Project Coordination + Coordinate infrastructure activities for stand-alone projects and broader deployment or mobilization efforts + Track infrastructure deliverables including circuits, hardware, shipping, site readiness items, installations, and support handoffs + Maintain infrastructure timelines, dependencies, status updates, and follow-up actions to ensure projects remain on track + Support infrastructure planning from intake through implementation, stabilization, and transition to supportCross-Functional Project Support + Serve as the infrastructure point of coordination on projects managed by Deployment and Mobilization Project Managers + Partner with project managers and technical teams to align infrastructure tasks with overall project plans and milestone dates + Coordinate with vendors, internal infrastructure teams, procurement, and field services to ensure required tasks are understood and executed + Help identify and communicate infrastructure risks, delays, and dependencies that may affect broader project deliveryDocumentation & Readiness + Gather, organize, and maintain project documentation related to infrastructure scope, requirements, quotes, schedules, and implementation details + Ensure infrastructure requirements are documented clearly and communicated to the appropriate stakeholders + Support readiness reviews by confirming status of infrastructure prerequisites, open items, and next steps + Assist in maintaining standards, templates, and documentation practices that improve consistency across projects Communication & Issue Management + Provide timely updates on infrastructure status, risks, issues, and outstanding actions + Escalate blockers or timeline impacts to leadership or project managers as needed + Coordinate issue follow-up with vendors and internal support teams to drive resolution + Support go-live and post-launch activities by helping track open items, defects, and stabilization needs Operational Support + Assist with infrastructure support activities across all active projects, including higher-volume deployment periods + Support reporting, meeting preparation, and project administration related to infrastructure workstreams + Contribute to process improvement efforts by identifying recurring gaps, bottlenecks, or coordination issues + Perform other duties as assigned within the normal scope of the role + Reports to IT Supervisor - Infrastructure This role does not typically have direct reports, but it is expected to coordinate work across multiple teams and partners. The position requires strong organizational skills, follow-through, communication, and the ability to manage multiple concurrent infrastructure activities across projects. The role must be comfortable working in a fast-paced environment with shifting priorities, while maintaining accuracy and accountability. **Qualifications** + Experience & Capability? 3?5 years of relevant experience in IT project coordination, infrastructure coordination, deployment support, field technology, or related technical operations roles preferred? Experience supporting infrastructure activities such as network connectivity, circuit coordination, hardware deployment, site readiness, or technical implementation preferred? Ability to manage multiple tasks, timelines, and stakeholders across concurrent projects? Strong organizational skills with high attention to detail and follow-throughTechnical & Operational Knowledge? Basic to intermediate understanding of infrastructure components that support field technology solutions, including circuits, networking, hardware deployment, and site readiness requirements? Familiarity with technology deployment environments such as hospitality, retail, sports, healthcare, education, or other distributed operational settings preferred? Experience working with vendors, implementation partners, and internal technical teams? Understanding of standard IT processes, documentation practices, and support handoff expectationsCommunication & Working Style? Strong written and verbal communication skills with the ability to provide clear, concise project updates? Ability to work cross-functionally and coordinate activities without formal authority? Strong problem-solving skills and ability to proactively identify and follow up on open items? Comfortable operating in a structured environment while adapting to changing project needs and business prioritiesEducation? Bachelor?s degree in information technology, business, hospitality, or a related field preferred, or equivalent relevant experience? Relevant experience in infrastructure support, deployment coordination, or technical operations may be considered in lieu of formal education **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. **About Aramark** The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

About the Company

A

ARAMARK

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/