With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Highlights
In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below: Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence. Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details.
Numbers & Facts
| Location | Providence, RI |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Website | https://www.infosys.com/careers |
Description
Job Description
In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below:
Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
Create scalable, secure, and high-performing IT infrastructure solutions
Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
Implement security measures and disaster recovery strategies including risk assessments
Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency
Your contribution to the team:
A focus on innovation and adaptability for integrating new technologies
Proactive problem-solving to streamline complex requirements
Sector specific expertise for high quality project delivery
A strategic mindset to align technical solutions with business goals and market trends
Proficiency in deployment management, system optimization, and security compliance
Ability to lead cross-functional teams and drive automation and process improvement.
Strong communication and documentation skills to foster collaboration and knowledge sharing