ARM (Advanced RISC Machine), ASE, Administrative Skills, Ansible, Artificial Intelligence (AI), Automation, Bash Scripting, Blade Servers, Capacity Management, Capacity and Performance Management, Cloning, Cloud Computing, Communication Skills, Computer Firmware, Computer Maintenance, Computer Networks, Computer Science, Configuration Management, Continuous Improvement, Cross-Functional, Cryptography, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Management, Data Recovery, DevOps, Disaster Recovery, Documentation, Enterprise Protection, Environmental Compliance, Failover, File and Print Sharing, Firewall Administration, Firewalls, Forecasting, GitHub, Hardware Administration, ISO (International Organization for Standardization), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, License Management, Licensing, Load Balancing, Microsoft Access Database, Microsoft Active Directory, Microsoft IIS Web Server (Internet Information Services), Microsoft Infrastructure, Microsoft Product Family, Microsoft System Center Operations Manager (SCOM), Microsoft Windows Azure, Microsoft Windows Server, Microsoft Windows System Administration, Network Administration/Management, Network Attached Storage (NAS), Network Operations Center, Network Routing, Network Switching, On Call, Operational Improvement, Operational Strategy, Operational Support, Operations Processes, Performance Tuning/Optimization, Predictive Modeling, Problem Solving Skills, Python Programming/Scripting Language, Regulatory Compliance, Replication and Remote Mirroring, Right-Sizing, Root Cause Analysis, Scripting (Scripting Languages), Security Software, Server Support, ServiceNow, Software Development, Software Patches, Storage Area Network (SAN), Systems Administration/Management, Systems Engineering, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Delivery, Technical Strategy, Technical Writing, U.S. National Institute of Standards and Technology (NIST), VLAN (Virtual Local Area Network), VMWare, VMWare Certified Professional (VCP), VMWare ESX/ESXi, VMWare vCenter, VMWare vSphere, VPN (Virtual Private Network), Validation Testing, Virtual Hosting, Virtual Machine (VM), Virtualization, Windows PowerShell