Infrastructure Administrator

Position: Infrastructure Administrator Location: Buffalo, NY Compensation: $90,000 - $110,000/annually, based on experience

What We Are Looking For

NOCO is seeking a dynamic and forward-thinking IT Infrastructure Administrator who has extensive experience in Windows Server, virtualization, Microsoft Azure IaaS, networking fundaments, backup and disaster recovery, along with a strong security mindset. This role is responsible for the administration, reliability, security, and performance of on-premises and cloud-based infrastructure supporting all functional areas of NOCO operations.

What You Will Do

• Administer, monitor, and optimize on-premise and cloud-based infrastructure, including Windows and Linux servers.
• Manage and support virtualization platforms (VMware and/or Hyper-V).
• Design, deploy, and maintain Microsoft Azure IaaS solutions, including virtual networks, virtual machines, storage, and security controls.
• Support hybrid identity and access solutions, including Active Directory, Azure AD, and Group Policy.
• Perform system provisioning, patching, upgrades, and lifecycle management.
• Maintain and test backup, restore, and disaster recovery solutions for servers and critical systems.
• Monitor system health, capacity, and performance to ensure uptime and scalability.
• Participate in incident response, root cause analysis, and corrective action planning.
• Implement and maintain infrastructure security best practices, including Server hardening, Patch management, Access controls, Vulnerability remediation.
• Collaborate with cybersecurity and compliance teams to support audits, risk assessments, and regulatory requirements.
• Ensure infrastructure aligns with company security policies and industry standards.
• Support core networking services including DNS, DHCP, VPNs, and firewall integrations (in partnership with network/security teams).
• Troubleshoot connectivity issues across on-premise and cloud environments.
• Create and maintain accurate technical documentation, runbooks, and system diagrams.
• Evaluate and recommend infrastructure improvements, new technologies, and cost-optimization opportunities.
• Assist with infrastructure-related projects, migrations, and modernization initiatives.
• Serve as an escalation point for the IT Service Desk Team.
• Coordinate with vendors and managed service providers as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.

NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What You Will Need

• Minimum of seven (7) years experience in Information Technology of which five (5) years experience supporting hybrid cloud environments.
• Familiarity with Microsoft 365 infrastructure components.
• Experience with infrastructure monitoring tools.
• Knowledge of networking fundamentals (firewalls, routing, VPNs).
• Experience with infrastructure automation and scripting (PowerShell).
• Exposure to compliance-driven environments.
• Certifications (preferred): Microsoft Certified: Azure Administrator Associate, VMware VCP, Microsoft Windows Server or Security-related certifications.
• Strong technical depth with practical, hands-on execution.
• Commitment to integrity and ethical behavior and the proven ability to maintain confidentiality.
• Self-starter who can work independently or part of a larger team.
• Ability to display a strong sense of urgency and passion for providing exceptional customer service.
• Customer and goal focused - needs to understand the importance of innovation to the business and be willing to apply himself / herself when required.
• Ability to work with minimal supervision in a fast paced, dynamic environment.
• Strong troubleshooting and problem-solving skills.
• Ability to successfully manage organizational change by the transformation of people, processes, and systems.

What We Offer

• Generous medical insurance offerings
• Dental and vision plans
• Company-paid life insurance
• Company-paid short-term disability
• 401(k) with company match
• Health savings accounts
• Vacation and NOCO Time
• Employee and family assistance program
• Company-paid training
• Safety incentives
• Years of service incentives