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Information Technology_USA - USA_Project Manager

Artech LLC

Jacksonville, FL

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JOB DETAILS
SALARY
$35–$45 Per Hour
SKILLS
Agile Programming Methodologies, Automatic Call Distributor (ACD), Avaya Software, Budget Management, Call Centers, Call Routing, Cisco Network Systems, Cloud Computing, Communication Skills, Cross-Functional, Genesys Solutions, Information Technology & Information Systems, Local Area Network (LAN), Maintain Compliance, Microsoft Product Family, Negotiation Skills, Network Architecture/Engineering, PBX (Private Branch eXchange), PRINCE2, Performance Analysis, Project Management Professional (PMP), Project Tracking, Project/Program Management, QoS (Quality of Service), Regulatory Compliance, SIP (Session Initiation Protocol), System Migration, Systems Administration/Management, Telecommunications, Telecommunications Standards, Telephony, Time Management, Unified Communications, VPN (Virtual Private Network), Validation Testing, Vendor/Supplier Management, VoIP (Voice over IP), Voice Response Systems, Waterfall Model of Software Development, Wide Area Network (WAN)
LOCATION
Jacksonville, FL
POSTED
30+ days ago
Job ID : 84504-1
Role: Telephony - Project Manager
Duration : 6+ months
Location : Frederick, MD - 21701
Pay Range : $35 - $45/hr on W2 without benefits
Employment Type – Only W2 – Will Not Consider C2C/1099
 
Note: Applicants must be willing to work on W2 only.
 
ROLE DESCRIPTIONS:
  • The Telephone (Telecom) Project Manager is responsible for planning, executing and delivering telecommunications and voice infrastructure projects. This includes managing telephony systems VoIP implementations contact center solutions and network-related communication services ensuring projects are delivered on time within scope and within budget.
 
KEY RESPONSIBILITIES:
  • Lead end-to-end project management for telephony and telecom initiatives (VoIP, PBX, SIP, call center platforms, etc.)
  • Define project scope, goals, timelines, and deliverables in alignment with business objectives
  • Coordinate with cross-functional teams including IT, network engineering, vendors, and business stakeholders
  • Manage implementation and migration of telephone systems (legacy to modern platforms such as cloud/VoIP)
  • Track project progress, risks, issues, and dependencies, and provide regular status updates to stakeholders
  • Ensure compliance with telecom standards, security policies, and organizational governance
  • Oversee vendor management, including negotiations, deliverables, and performance tracking
  • Conduct testing, validation, and successful go-live of telecom solutions
 
REQUIRED SKILLS & QUALIFICATIONS:
  • Bachelor’s degree in IT, Telecommunications, or related field
  • 8–12+ years of experience in IT/Telecom project management
  • Strong knowledge of telecom technologies:
  • VoIP (Cisco, Avaya, Teams Calling, etc.)
  • PBX systems
  • SIP trunking
  • Unified Communications (UCaaS)
  • Proven experience managing telecom migration or transformation projects
  • Strong stakeholder management and communication skills
  • Familiarity with network concepts (LAN, WAN, QoS, VPN, etc.)
  • Experience with project management methodologies (Agile, Waterfall, Hybrid)
  • PMP / PRINCE2 certification preferred
 
PREFERRED SKILLS:
  • Experience with cloud telephony platforms (Microsoft Teams, Zoom Phone, Genesys, NICE, etc.)
  • Knowledge of contact center technologies (IVR, ACD, call routing systems)
  • Understanding of regulatory and compliance requirements in telecom environments
 
Company Benefits & Culture
Inclusive and diverse work environment
Opportunities for professional growth and development
Comprehensive health and wellness benefits
 

About the Company

A

Artech LLC

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