Information Technology - Technical Product Owner 134-2019

JOB SUMMARY:

The Technical Product Owner (TPO) serves as the bridge between business needs and technical implementation, ensuring that product development aligns with strategic objectives and delivers measurable value. The TPO partners closely with engineering, architecture, and business stakeholders to define, prioritize, and refine the product backlog - with a strong emphasis on technical feasibility, scalability, and integration with existing systems.

KEY RESPONSIBILITIES:

• Translate business objectives into actionable technical requirements and clear development roadmaps.
• Collaborate with Product Managers and stakeholders to ensure product goals align with company strategy and technology standards.
• Own and maintain the technical product backlog; define user stories, acceptance criteria, and technical enablers.
• Prioritize backlog items to balance new features, technical debt reduction, infrastructure improvements, and performance enhancements.
• Ensure backlog is visible, transparent, and understood by all team members.
• Work closely with engineering teams during sprint planning, refinement, and review sessions.
• Serve as the primary point of contact for clarifying requirements and acceptance criteria.
• Partner with architects and developers to validate design and implementation decisions.
• Understand system integrations, APIs, data models, and platform dependencies to inform design trade-offs.
• Collaborate on solution architecture discussions to ensure alignment with enterprise standards.
• Support DevOps, cloud (e.g., Azure) optimization, and automation initiatives that enhance delivery velocity and reliability.
• Communicate product progress, risks, and dependencies to business and technical stakeholders.
• Translate complex technical topics into business-relevant language and outcomes.
• Analyze performance metrics, incident data, and user feedback to guide iteration and improvement.
• Promote best practices in Agile, CI/CD, and modern software development.
• Performs other job-related duties as assigned.

QUALIFICATIONS:

• Strong understanding of modern software architecture, APIs, cloud platforms (Azure, AWS, or GCP), and integration patterns.
• Experience working with development tools such as Azure DevOps, Jira, or similar.
• Proven ability to translate complex business needs into technical specifications.
• Excellent communication and facilitation skills, with the ability to influence across technical and non-technical audiences.
• Successful completion of Health Care Sanctions background check.

EDUCATION/EXPERIENCE:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• 5+ years of experience in product ownership, software engineering, or business analysis in an Agile environment.
• Experience in healthcare, financial services, or other data-intensive environments preferred.
• Familiarity with .NET, SQL Server, or other enterprise-grade technologies preferred.
• Certifications such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), or equivalent preferred.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin