Information Technology Systems Support Specialist

HonorVet Technologies

Rancho Cordova, CA

JOB DETAILS
SKILLS
2nd Level Support, Business Solutions, Class C License, Computer Hardware, Computer Servers, Computer Systems, Customer Support/Service, Desktop Environments, Desktop Hardware, Desktop PC, Hardware Repair, Help Desk, Identify Issues, Imaging Application, Information Technology Software, Laptop PC, Microsoft Product Family, Microsoft Windows Operating System, Network Software, Network System Hardware, Network Systems, Operating Systems, Peripheral Hardware, Software Administration, Systems Administration/Management, Systems Hardware, Technical Support
LOCATION
Rancho Cordova, CA
POSTED
Today
Job Title- Information Technology Systems Support Specialist
Req Id- 24-150664
Duration: 6 + months
Location: Rancho Cordova, CA (Onsite)
  • Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment.
  • Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support to Department of Human Assistance specific applications.

Candidate should have the ability to:
  • Operate, maintain, and perform repairs on information technology equipment and software.
  • Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
  • Operate, maintain and perform repairs personal computers and peripherals
  • Assist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.
  • Provide 2nd level help desk support
  • Lift equipment that weighs up to 50 pounds
  • Have a valid California Driver's License, Class C Candidate should have the knowledge of:
  • Microsoft Operating systems including Windows 10; Windows 11 a plus
  • Microsoft 365 products
  • Imaging software and automated imaging processes
  • Principles and practices of customer service
  • Principles and practices of troubleshooting computer system hardware and software problems

About the Company

H

HonorVet Technologies

 Is a leading Service Disabled Veteran Owned Small Business providing IT, Telecom and Medical Staffing.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2015
WEBSITE
http://www.honorvettech.com